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AI, Technology & AI Systems Support

Job DescriptionJob DescriptionWe are seeking a highly organized, adaptable, and technically skilled Technology & AI Systems Support Specialist to support the setup, management, troubleshooting, and optimization of the devices, software, applications, and digital systems used in daily business operations.

This position is based in Whitefish, Montana, and we are only seeking local applicants at this time. This is not a remote role.

This role is also ideal for someone who is excited by innovation and wants to work closely as an assistant to the creator of an AI startup. The right candidate will help support both day-to-day technology needs and the larger vision of building and organizing systems around an emerging AI-focused business.

The ideal candidate is highly comfortable with both everyday technology and emerging AI tools, especially platforms like Claude and other advanced AI systems. They should be able to think strategically about how technology and AI can improve workflows, reduce friction, solve problems, and support growth.

This person will play a key role in helping maintain smooth technological function across smartphones, iPads, laptops, apps, accounts, software platforms, and AI-powered systems. They should be resourceful, forward-thinking, and confident helping others understand and use technology more effectively.

Key Responsibilities

  • Set up, configure, organize, and maintain smartphones, iPads, laptops, and related devices
  • Install, update, troubleshoot, and manage apps, software programs, and digital tools
  • Support the organization and maintenance of business-related systems, accounts, platforms, and workflows
  • Identify technical issues and provide timely, practical solutions
  • Help integrate new software, applications, and digital systems into existing operations
  • Stay current on new and emerging AI tools, especially platforms such as Claude and other advanced AI systems
  • Evaluate and recommend the most effective technology or AI tools for specific business needs
  • Assist with implementation, testing, and optimization of AI tools and workflows
  • Help team members understand how to use technology and AI tools effectively in their day-to-day work
  • Create and maintain organized documentation for systems, processes, setups, and troubleshooting steps
  • Identify opportunities to improve efficiency, organization, automation, and overall system function
  • Provide direct technology and systems support to the creator of an AI startup, assisting with both practical needs and evolving projects

Required Qualifications

  • Proven experience with smartphones, tablets, laptops, apps, software platforms, and digital systems
  • Strong technical ability in device setup, app configuration, troubleshooting, and systems support
  • Strong familiarity with AI tools and platforms, including Claude, ChatGPT, or similar systems
  • Ability to quickly learn, test, and adapt to new technologies
  • Strong organizational skills and attention to detail
  • Ability to work independently, prioritize effectively, and solve problems efficiently
  • Clear communication skills, with the ability to explain technical concepts in a simple, practical way
  • Must be local to Whitefish or surrounding areas and available to work in person

Qualifications

  • Experience supporting business operations, workflow systems, or digital infrastructure
  • Familiarity with AI use cases for productivity, writing, research, organization, automation, and communication
  • Ability to compare tools and determine which platform is best for a given task or goal
  • Experience helping individuals or teams adopt new technologies successfully
  • Strong comfort working across multiple platforms, accounts, and systems at once
  • Interest in working alongside a founder or creator in a growing startup environment

Desired Characteristics

  • Tech-savvy, resourceful, and solution-oriented
  • Highly organized and dependable
  • Curious, forward-thinking, and excited by innovation
  • Comfortable in a fast-changing digital environment
  • Proactive in identifying better systems, tools, and workflows
  • Patient and helpful when supporting others with technology

Work Environment
This role is based in Whitefish, Montana and requires in-person support. We are seeking someone local who can work directly alongside the creator of an AI startup and help support both immediate technology needs and longer-term systems growth. This is a strong opportunity for someone who enjoys solving problems, improving systems, working with advanced AI tools, and being part of something innovative from the ground up.