Program Manager - Supply Chain
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Global Field Operations' mission is to provide the best end-to-end support for all products and services in non-traditional environments globally. The programs Global Field Operations supports bring AWS services, infrastructure, and operating models to virtually any non-data center facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers.
This role will be responsible for helping our team scale our supply chain through automation and standardization efforts across hardware readiness functions (inventory, production, replacements processes etc.). This will be executed primarily through partnership with internal and external leads.
Key job responsibilities
The key responsibilities of this role include:
- Develop and execute scalable processes in support of Global Field Operations' key objective
- Partner with technical and non-technical teams to understand, characterize, and prioritize roadmap
- Create robust standard work documentation to enable predictability and scalability
- Own existing and new supply-chain functions as part of Global Field Operations' growth, including execution, reporting, and continuous improvement
A day in the life
An average day in the life of this role involves developing and continually executing on scalable mechanisms against the roll-out roadmap. This includes developing deep understanding of the processes enabling our global supply chain to source and prioritize scalable solutions.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote and empower our people to take pride in what makes us unique. Our events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.