CATV Maintenance Technician

Job Description

CATV Maintenance Technician, Tacoma WA

About Lightcurve

Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies. In 2023 Palisade Infrastructure (“Palisade”) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities.

Company Culture and Values -

At Lightcurve, we are driven by our core values.

Integrity - Upholding the highest standards of integrity at all times.

Delighting Our Customers: Delivering exceptional experiences that exceed expectations.

Collaboration: Working together to create successful outcomes for customers and employees alike.

Position Summary

As a CATV Maintenance Technician, you will be responsible for ensuring the reliability and performance of the network infrastructure by performing routine inspections, troubleshooting, and repairs of broadband systems and equipment. This includes maintaining fiber optic and coaxial cables, signal amplifiers, distribution systems, and customer premises equipment (CPE). They respond to service outages, perform preventative maintenance, and support network upgrades or expansions. Technicians often work in both indoor and outdoor environments, including utility poles, underground vaults, and service areas, using specialized tools and diagnostic equipment to keep services running smoothly and meet quality standards.

Key Responsibilities

• Identify faults within the subscriber drop, feeder/distribution and trunk systems to ensure proper signal level
• Correct these faults by adjusting, repairing or replacing passive or active components, including power supplies and power inserters
• Perform signal egress/ingress detection; sweep alignment; installations; troubleshooting; test point measurements; system balance and preliminary proofs
• Perform emergency restoration of signal outages in the feeder/distribution and trunk systems • Complete work assignments generated through technician follow-up requests, including unresolved technician work orders
• Activate new plant and perform preliminary proof Measuring success
• Contributing to and developing a performance and results oriented culture
• Behaviors that are aligned with and strengthen company values

Experience and qualifications

• 3 years experience or related work history in the CATV/Broadband industry
• Understanding of and ability to use: signal level meter, volt-ohm meter, cable locator egress monitoring devices, AC clamp meter television test set, spectrum analyzer basic time domain reflectometer, system maps sweep gear
• Ability to demonstrate technical expertise in a variety of situations, evaluate problems and implement the best solution
• Ability to work under minimal supervision, within broad guidelines of procedures and goals
• Ability to always maintain a professional attitude and appearance
• Demonstrable understanding of technology trends in the digital infrastructure sector and applying such technology to address customer needs and pain points.
• A scrappy, nimble, innovative, and hands-on contributor who is not afraid to roll up their sleeves to accomplish goals and has passion for competing and winning against larger players in the market.
• Demonstrated critical thinking skills, excellent and proactive communication skills, an ability to identify, prioritize, and articulate highest impact initiatives, with sound business judgement and a bias for action.
• Must possess a valid driver’s license and to possess and maintain a non-negligent driving record

Location, Work Environment, and Hours, and Physical Requirements

• Working outdoors in all kinds of weather conditions
• This job contains a variety of Standing, Sitting, Driving, Stooping, Kneeling, Climbing, Working above shoulders, Grasping, and Viewing Screens.
• Our workspace is collaborative and customer-focused, with a commitment to professional growth and team support
• 40 hours per week
• Occasional night and/or overtime or weekend shifts may be necessary for emergency repair or special projects as needed
• Confidence working in/on bucket trucks, ladders and utility poles at heights of up to 36 feet
• Must be able to routinely lift up to 100 lbs

Compensation

• The pay range for this Full Time position is $32.40 - $40.98 per hour.
• Medical, Dental and Vision insurance
• Optional supplemental insurance programs
• 401K w/ Employer match
• Access to Employee Assistance Programs
• 10 Paid Holidays per year  
• 4 weeks per year Paid Time Off (prorated & accrued)
• Complimentary Concessions if living within a Lightcurve service area.

Lightcurve is an Equal Opportunity Employer committed to and in the workplace