Computer Technician

Job DescriptionJob DescriptionDetailed Description

Description: A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems

Roles and Responsibilities:

• In-house service, diagnostic and repairs, on Power-Up Project units.
• Ensure maintenance of proper work tickets in Netsync and OEM systems
• Interaction with Netsync warranty operations
• Maintain strong working relationship with customer and team
• Communicate issue and success to team manager

Additional Duties:

• Assist in diagnosing and or repairing of in-house equipment for projects
• Assist with any on-site project requests
• Assist drivers with pick-ups and deliveries
• Assist team with off season (summer) projects
• Assist in staging Network Gear
• Delivers and installs network gear
• Assist with general facility upkeep
• Various other tasks related to service delivery

Skills and Experience:

• Communication Skills
• Customer Service Skills
• Good Organization Skills
• Ability to work independently as well as with a team

Minimum Qualifications/Technical and Education Requirements:

High School Diploma or comparable & CompTia A+

#ZR

Company DescriptionNetsync Network Solutions is a HUB-certified, minority-owned, value-added reseller (VAR), specializing in collaboration and unified communications, data center and cloud, network infrastructure, wireless and mobility, physical and network security, end-user computing and VDI, optical/WAN, managed services and staffing solutions. Based in Houston, Texas, with sales and engineering assets in Austin, Dallas, San Antonio, El Paso, and South Texas, Netsync uses a true business consultative approach to determine clients requirements and architects innovative and synergistic IT solutions to meet clients needs. This approach has earned Netsync various customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients. Holding the most prestigious industry certifications, our highly skilled and seasoned engineering team is available 24 hours a day, 7 days a week.Company DescriptionNetsync Network Solutions is a HUB-certified, minority-owned, value-added reseller (VAR), specializing in collaboration and unified communications, data center and cloud, network infrastructure, wireless and mobility, physical and network security, end-user computing and VDI, optical/WAN, managed services and staffing solutions. Based in Houston, Texas, with sales and engineering assets in Austin, Dallas, San Antonio, El Paso, and South Texas, Netsync uses a true business consultative approach to determine clients requirements and architects innovative and synergistic IT solutions to meet clients needs. This approach has earned Netsync various customer service excellence awards and recognition as a progressive partner that introduces the newest, best-of-breed products and solutions to clients. Holding the most prestigious industry certifications, our highly skilled and seasoned engineering team is available 24 hours a day, 7 days a week.