Job Description
Job Description\nDigital Realty seeks an agile professional for the Contract Operations & Data Management – Associate position within the Legal organization. This role is responsible for overseeing the abstraction, management and optimization of contract data and processes, ensuring high levels of accuracy, accessibility, and compliance.\nWhat you'll do\nContract Data Management & Maintenance:\nOversee the organization, abstraction, storage, and retrieval of contract data and legal documentation to ensure it is easily accessible and well-maintained.\nMonitoring and supervision of data saved automatically into contract lifecycle management (CLM) system ensuring accuracy of data and accurately inputting customer contract information into databases or software systems including details such as contract start and end dates, terms and conditions, pricing information, and any relevant customer details for customers.\nAccurately inputting vendor contract information into databases or software systems (such as a CLM system), including details such as contract start and end dates, terms and conditions, pricing information, and any relevant details for non-standard vendor agreements.\nProcess all changes to contract data records in contract data management system on contract status, including metrics such as renewal rates, contract value, and any issues or trends observed, ensuring updates are made in a timely and accurate manner.\nEnsure all contract data is maintained with high levels of accuracy, consistency, and reliability, in alignment with company-wide data governance processes.\nIdentify and rectify any data entry errors or inconsistencies to uphold the highest standards of data integrity.\nSupport the maintenance of contract data model definitions in the system.\nSupport data quality monitoring initiatives, ensuring systematization in the tool.\nIdentify dependencies between data, processes and systems.\nMaintain the data dictionary up-to-date to ensure consistent data definitions and usage across the organization.\nContract Operations Support:\nKnowledge management of contract landscape, acting as the first point of contact for any CLM/contract-related questions, including regarding contract hierarchy, correct contract template selection, validating data in the system and managing data access.\nSupport the contracting process with queries and manage signature and storage processes, ensuring contract data is well abstracted through the process.\nCompliance:\nMaintain strict adherence to internal business process SLAs, guaranteeing contract data and reporting are completed appropriately within designated timeframes.\nComply with data protection regulations and company policies regarding the secure and confidential handling of customer information.\nCollaboration:\nSupport the wider contract management team as needed, contributing to the overall effectiveness and collaborative environment.\nWork closely with other teams to ensure integrated management of contract domain data and support organizational goals.\nWhat you'll need\nAssociate’s degree required; education or relevant certifications in Business Administration, Legal, Information Systems, or related fields are a plus.\nStrong communication skills, with proficiency in both written and verbal.\nLanguage requirements: English and at least one of the following: Spanish, German, Dutch or French.\nExperience with contract management or as paralegal is , with a proven track record of meeting internal service level agreements (SLAs).\nAbility to handle data update requests promptly and with a high degree of accuracy and attention to detail.\nA collaborative team player who is adaptable and capable of working effectively in a dynamic environment.\nDesirable proficiency with contract lifecycle management (CLM) platforms, and a solid understanding of data management practices.\nA bit about us\nDigital Realty brings companies and data together by delivering the full spectrum of data centre, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data centre platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges.
Digital Realty gives its customers access to the connected data communities that matter to them with a global data centre footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.\nWhat we can offer you\nOur rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action.
We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.\nNOTES:\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.\nDigital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.
All applicants will receive consideration for employment and will not be discriminated against on the basis of , , , , , , , , or protected veteran status, or other status protected by law or Company policy.\nDigital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.\nPlease do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals