Core Operations Site Manager

Job Description

We are seeking a highly experienced and strategic Data Center Facility Manager to oversee the operations, maintenance, and continuous improvement of our mission-critical data center infrastructure. This role is ideal for a seasoned professional with deep expertise in facility management, electrical and mechanical systems, and operational excellence in high-availability environments. You will be the onsite EdgeCore leader for everyone, everything and responsible for all outcomes in the data center. You are eager to be entrusted with a team as a people-first leader, and you gladly take on the charge of helping guide people in their careers.

• Lead day-to-day operations of the data center, ensuring 24/7 uptime and optimal performance.
• Manage and mentor a team of technicians and engineers across multiple shifts.
• Manage all site financials, serving as a responsible corporate steward through effective Opex and Capex budgeting forecasting, and financial control.
• Oversee preventive and corrective maintenance of critical systems including HVAC, UPS, generators, fire suppression, and electrical distribution.
• Develop and enforce operational procedures, safety protocols, and compliance standards (e.g., ISO, Uptime Institute, OSHA).
• Monitor and report on facility performance metrics, energy usage, and risk assessments.
• Manage vendor relationships, contracts, and service level agreements to drive safe, high-quality execution of contracted scopes of work.
• Lead incident response and root cause analysis for facility-related events.
• Embrace ownership of EdgeCore’s operations playbook, evangelizing the strategy and encouraging others to adhere to it while providing input and feedback to improve standards. We seek creative trailblazers to help shape and optimize the program as it continues to evolve.
• Collaborate with IT, Security, and Construction teams to support infrastructure upgrades and capacity planning.
• Lead utilization of the CMMS (Computerized Maintenance Management System) to track, document and report work as prescribed and ensure the accuracy of the data in the system.
• Ensure thorough management of assets, spare parts and critical tools through provided systems such as CMMS.
• Coordinate with the Client and the Technical Account Management team to support Client IT deployments and decommissioning with power and cooling tasks.
• Oversee and approve the use of formal procedures in all data center operations, ensuring rigorous adherence in critical activities. Serve as the lead advocate, promoting procedural excellence across the team.
• Guide, train, and supervise operators in managing contractor relationships, ensuring effective supervision and communication.
• Lead your team in executing a condition-based maintenance program.
• Frequently be on-call outside of normal working hours.
• Perform additional duties as assigned; job responsibilities and roles may evolve over time.

Your Experience and Qualifications

• 8+ years of experience in data center facility management or critical infrastructure operations.
• Strong knowledge of electrical, mechanical, and HVAC systems in a high-availability environment.
• Proven leadership experience managing cross-functional teams.
• Familiarity with building management systems (BMS), CMMS platforms, and DCIM tools.
• Certifications such as PMP, BOMA, Uptime Institute, or similar are a plus.
• Knowledge of NFPA70E, forklift, OSHA10, and/or First Aid/CPR certifications are .
• Excellent communication, organizational, and problem-solving skills.
• Ability to work under pressure and respond to emergencies with calm and precision.
• Experience working with and operating hand tools and machinery.
• Thrive in a fast-paced, ever-changing work environment where adapting to unexpected situations is rewarding.

What We Offer

• This is a full-time salary position, including equity compensation and a performance-based annual bonus.
• This is a full-time onsite role based in East Mesa, Arizona
• Base salary pay range is $160,000-190,000, depending on experience
• Medical, dental & vision insurance coverage
• Health & Dependent Care Flexible Spending Accounts (FSAs), Health Savings Account (HSA)
• 120 hours of paid time off annually, plus 11 paid holidays
• Paid parental leave