Critical Facilities Manager

Job DescriptionJob Description

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Critical Facility Manager to join our team and drive our relationships with hyperscale clients to new heights.

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments.

Critical Facility Manager:

The Critical Facility Manager leads, mentors, and develops a multidisciplinary team responsible for all critical infrastructure at a hyperscale data center facility. This team includes electricians, HVAC technicians, controls engineers, multiple subject matter experts, supervisors, and managers. The ideal candidate for this role is dedicated to perpetual improvement, team cohesion, and exemplifies integrity in all that they do.

To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities listed below with or without reasonable accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required.

Responsibilities:

• Maintain a safe working environment.
• Enhance the team’s ability to operate, maintain, and repair all systems.
• Deliver absolute uptime and compliance with all tenant SLAs.
• Adhere to all regulatory standards for the facility.
• Define and meet business goals and KPIs.
• Drive standardization initiatives and the adoption of best practices.
• Ensure all required maintenance is performed in accordance with company and industry standards.
• Direct the development and continuous improvement of operating procedures.
• Oversee the quality control and cost effectiveness of our vendors. Initiate and terminate vendor relationships as necessary.
• Provide direct, on-site leadership to the team on a daily basis.
• Ensure personal professional development is continuously active at all staff levels.

• Directly manage the technical Subject Matter Experts (Electrical, Mechanical, and Controls in addition to the Firstline staff manager(s).
• Manage the performance of all staff on the Data Center Operations team.
• Foster a collaborative team culture built on mutual respect and a shared mission to be the best data center operators in our industry.

MINIMUM QUALIFICATIONS

• Unwavering dedication to your team in support of their personal safety, morale, professional development, and operational capabilities.
• 10 years of experience in a mission critical environment.
  • A relevant ABET-accredited bachelor’s degree in engineering or engineering technology may be substituted for up to 4 years of experience.
• 2 years of experience as a first-line manager of critical environment staff, or as a technical subject matter expert.
• Experience mentoring and developing supervisors in a multidisciplinary critical environment.
• Proven success as the sole decision maker on cross functional teams with minimal guidance.
• Strong technical understanding of electrical, mechanical, controls, and fire suppression/alarm systems associated with mission critical environments.
• Ability to take command of major critical infrastructure events and rapidly lead internal and external teams toa stable condition.
• Strong interpersonal, presentation, and communication skills. Must be able to respond effectively to sensitive issues, complex inquiries, or complaints.
• Strong proficiency in the use of Microsoft Excel, Outlook, PowerPoint, and Word.
• Willingness and desire to achieve all the qualifications below and continue your own professional development.

QUALIFICATIONS

• ABET-accredited bachelor’s degree in engineering or engineering technology.
• Master HVAC or Electrician license
• Familiarity with relevant industry standards, codes, and regulations.
• Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems.
• Strong quantitative and qualitative reasoning skills, with the ability to determine event root causes, performance shortfalls, and required corrective actions.
• Experience with the development, commissioning, and acceptance of mission critical systems.
• Background in the data center industry.

Physical Requirements:

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between -coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Site Location: We operate a 24-hour facility where work hours (shifts) are assigned as needed to ensure job functions are performed satisfactorily, compliance is maintained, and the company operates efficiently. Certain positions, as specified in your offer letter, may require working irregular hours, such as nights, weekends, overtime, alternating shifts, and under various conditions, including outdoor work during extreme weather or in hazardous environments.

This description does not cover all duties that may be required. Employees must follow any job-related instructions and perform other duties as assigned. Successful performance requires these necessary skills, aptitudes, and abilities.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!  

Salute is an equal opportunity employer committed to celebrating , creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@saluteinc.com for more information.

Monday - Friday | 8am-5pm
Monday - Friday | 8am - 5pm