Critical Operations Technician

Job DescriptionJob DescriptionPrime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.
www.primedatacenters.com

Overview:

The Critical Operations Technician(s) (COT) are Prime Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.  

The COT maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. 

Reports to: Critical Facilities Manager
Location: Onsite in data center located in Elk Grove Village, IL 

Available Shifts/Schedules:This role is a non-exempt (hourly) position with eligibility for overtime. We are hiring technicians for our brand-new data center facility in Elk Grove Village, IL (Chicago Metro area). We are currently hiring for multiple shifts:

1. Day Technicians: 7am-7pm, Rotating days 
2. Night Technicians: 7pm-7am, Rotating days 

Duties/Responsibilities:

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center. 

• Troubleshoot of facility events within internal SLAs. 

• Perform root cause analysis of equipment failures 

• Ensure all safety procedures are adhered to while performing work 

• Work a 12-hour shift (3 and 4 day work weeks days or nights) 

• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.) 

• Perform BMS (Building Management System) Facility monitoring, logging, reporting, and trending of critical information. 

• Utilize internal CMMS to manage building workflows and spare part inventory 

• Supervise contractors who perform servicing or preventive maintenance 

• Fully comply with all physical security procedures and policies 

• Drive innovation while reducing operational costs in the facilities 

Basic Qualifications: 

• Two or more years of technical training, military training, or workplace equivalency 

• Background in areas of IT, electrical, and/or mechanical 

Qualifications: 

• Two or more years of work experience in data center environment or equivalent. 

Knowledge, Skills And Abilities: 

• Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems 

• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety 

• Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations) 

Physical Requirements: 

All physical requirements are expected with reasonable accommodations:

• Walk job sites in uneven terrain 

• Work at heights and from ladders 

• Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more 

• Reach and stretch to position equipment and fixtures while maintaining balance

Benefits:

• Competitive pay ($39-$46/hourly) and performance bonus program
• 401k fully vested upon enrollment, up to a 4% employer match
• Medical, dental, vision, life insurance, and
• Paid Time Off + Sick time

Applications will be accepted on an ongoing basis.

Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, , , , (including , childbirth or related medical conditions), , or expression, genetic information, ancestry, , citizenship, protected veteran or military status, status, or any other classification protected by federal, state, or local laws and ordinances.

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