Job DescriptionJob Description
Overview
This role supports physical data center operations, including rack-and-stack, structured copper and fiber cabling, hardware break-fix, and asset management. The position works closely with engineering teams and vendors to ensure secure, highly available, and resilient data center operations.
Work Schedule: Sunday through Wednesday, 3:00 PM to 1:30 AM OR Wednesday to Saturday, 3PM to 1:30AM
Key Responsibilities
- Deploy server and network equipment within the data center
- Understand and support data center power and equipment connectivity
- Perform physical data center operations such as rack and stack, copper and fiber cabling installation, hardware break-fix, and asset management
- Operate within formal change, incident, and access management processes
- Collaborate with engineering teams, vendors, and remote hands support
- Use standard tools such as ServiceNow, Jira, CMDB, and DCIM systems
- Maintain accurate documentation and clear communication aligned with team standards
- Support power, cooling, and physical security controls
- Contribute to a 24x7 remote hands support model as part of the broader data center strategy
- Work within a safety-focused, dependable, and detail-oriented team environment
Required Skills
- Hands-on experience with physical data center operations, including rack-and-stack, copper and fiber cabling, hardware break-fix, and asset management
- Strong understanding of power, cooling, and physical security controls
- Experience using tools such as ServiceNow, Jira, CMDB, and DCIM systems
- Ability to follow formal change, incident, and access management processes
- Strong collaboration and teamwork skills
Skills
- Administrative experience
- Experience working in regulated environments
- Comfort working in an operationally focused, safety-first, detail-oriented team culture
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