Data Center Engineer

Job Description

What are the top 3 skills required for this role?

- Understanding core data center components:

- Hands-on Troubleshooting & Break-Fix Skills

- Cabling & Documentation Discipline

Must be comfortable working in a rotational shift environment

.(No Night Shift

)
Job Description/ Responsibiliti

es
L1 DC Technicians JD: ( 2-3 Yea

rs)1. Data Center Operati

onsPerform rack & stack of servers, network devices, and storage equipment Handle cabling (fiber & copper) including labeling and cable management Support installation, relocation, and decommissioning of hardware 2. Hardware & Inventory Management Receive and verify hardware shipments against purchase orders / delivery notes Perform physical inspection of equipment for damages upon arrival Maintain accurate inventory records (asset tagging, tracking, updates) Manage spares inventory and ensure availability of critical components Coordinate hardware returns (RMA), dispatch, and logistics tracking Ensure proper storage, labeling, and documentation of all assets 3. Incident & Request Handling Provide L1 support for incidents and service requests via ticketing tools (e.g., ServiceNow) Perform basic troubleshooting (L1 triage) f

or:Server hardware iss

uesNetwork connectivity (Layer 1 chec

ks)Escalate issues to L2/L3 teams with proper logs and updates 4. Remote Hands Support Act as hands & eyes support for remote engineers Execute tasks such

as:Cable reseat

ingPower cycling devi

cesConsole access se

tupBasic hardware replacement (as guid

ed)5. Monitoring & Report

ingMonitor alerts from DC tools / dashboards Update tickets with accurate troubleshooting steps and status Maintain documentation, asset inventory, and audit records 6. Compliance & Safety Follow data center security and access protocols Adhere to ESD, safety, and PPE standards Ensure readiness for audits and compliance checks Required Skills Technical Skills Basic understanding

of:Networking fundamentals (IP, switching, patching) Server hardware components Fiber & Ethernet cabling Familiarity wi

th:Ticketing tools (ServiceNow or simil

ar)Basic console tools (SSH, Put

ty)Soft Ski

llsStrong coordination and communication skills Ability to manage physical inventory and logistics tasks Comfortable working in a rotational shift environme

nt.Attention to detail and documentation accur

acy