Job Description
Data Centre Engineer
Location: Basingstoke
Salary: £35,000 – £44,000
Role Overview:
Work within a prestigious client data centre delivering IMACD (Install, Move, Add, Change, Decommission) and incident resolution services across workplace technologies and data centre operations. Customer-focused with a mix of small and large-scale tasks, from patching and fault-finding to equipment refreshes and installations.
Shift Pattern:
- 12-hour shifts, 4 days on / 4 days off
- Rotating: 7am–7pm / 7pm–7am
- 24x7x365 operational support
Key Responsibilities:
- Change control management
- Incident management and resolution
- Asset management and tracking
- Supervision/escorting of 3rd party vendors
- Installation and decommissioning of network hardware and structured cabling
- Compliance with health & safety, manufacturer, client, and quality standards and processes
Required Skills & Experience:
- Experience in high-risk environments and data centres
- Knowledge of infrastructure technologies and networking concepts
- Competent with MS Office and Helpdesk/Service Delivery applications
- Strong organisational, interpersonal, and administrative skills
- Ability to work under pressure and adapt to flexible shift patterns
- Reliable, with clear communication skills at all levels
Additional Notes:
- Role is customer-facing
- Some travel may be required
- Reports to local Service Delivery Manager
Benefits
- 25 days annual leave plus UK bank holidays
- Health and wellbeing support, including employee assistance programmes
- Career development and training, including apprenticeships and on-the-job coaching
- Inclusive workplace culture, with support for and inclusion
- Annual performance-related bonus, based on individual and company performance
- Workplace perks, such as free fruit and a supportive team environment