Data Center Operations Technician

Job DescriptionJob Description

Data Center Operations Technician

$30.42 / hr - $35.49 / hr

Arvig: Committed to Service, Dedicated to You

Join one of the nation’s largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions—including high-speed internet, TV, phone, and security—to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage—a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You’ll Do

As a Data Center Operations Technician, you will install, manage, and optimize central office devices and services, ensuring the high performance of advanced network systems. You will troubleshoot and resolve a diverse range of technical issues, perform root cause analysis, and assist with network design and feasibility studies. You are responsible for upholding strict company safety standards, maintaining assigned vehicle readiness, and ensuring all network documentation and support activities are logged accurately.

What You'll Bring

• Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers

• Education: 2-year associate degree in telecommunications or equivalent experience.

• Experience: Two or more years of experience with networking technologies in a service provider environment, central office network design, and working within a data center.

• Licenses: Valid Class D Driver's License with a driver rating above "unacceptable"
• Knowledge of Operations:
  • Advanced understanding of network technology, telecom broadband systems, and the OSI Model.
  • Proficiency in network services such as DNS, DHCP, SNMP, and RADIUS.
  • Familiarity with telecommunications standards, power systems, and code.
• Technical Proficiency:
  • Demonstrated knowledge in implementing and managing network device software and configurations.
  • Skilled in monitoring, analyzing, and adjusting network metrics to ensure optimal performance.

Bonus points if you have:

• Cisco Certified Network Associate (CCNA)

• Calix XGS or VDSL Certification

• Power Limited License

Your Schedule

Hours for this position are Monday-Friday, 8:00AM-4:30PM; hours and work days may vary with workload; on-call rotation; and over-time as needed

Location

This position can be located in St. Cloud or New Hope, MN.

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job—we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

• Competitive Pay: Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions.
• Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family.
• Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)—because your success is our success.
• Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth.
• Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals.
• Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service — because staying connected matters.

At Arvig, we’re dedicated to creating an environment where you can grow, feel valued, and build a future you’re proud of. Join us and enjoy benefits designed with you in mind!

Drug test

Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

EOE//Vets