Data Center On-Site Service Engineer

Job DescriptionJob Description

Position – Data Center On-Site Service Engineer 

Location:   Afton TX 

Duration:  long term contract 

Pay rate range $40 to $41.61/hr on w2 
Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

Summary:

What You’ll Do

Provide on-site technical support for Dell PowerEdge and other enterprise server hardware

Diagnose and resolve server hardware failures and system issues to minimize customer downtime

Perform hands-on hardware installation, removal, replacement, and repair, including:

Memory/DIMMs

CPUs/processors

Power supplies

Fans and cooling components

Hard drives/SSDs

RAID/HBA components

NICs and other PCIe components

GPUs and accelerator hardware

Motherboards/system boards and other server components

Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration

Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics

Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms

Execute both reactive break/fix and preventive maintenance following established procedures

Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources

Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution

Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details

Escalate complex technical issues when appropriate

Participate in on-call rotations and provide extended coverage as required.

\nCompany Description

About Indotronix: Delivering staffing services to Fortune 500 companies and government agencies for over 35 years.

Company DescriptionAbout Indotronix: Delivering staffing services to Fortune 500 companies and government agencies for over 35 years.