Data Center Solutions Architect

Job DescriptionJob Description

Position Title: Data Center Solutions Architect

Base Salary: $131,869 to $177,263 annually DOE

Commission: Target commission of $30,000 annually

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

Our Company Values:

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.

• Earning Your Trust: We build trust through clear, honest, human communication.

Job Summary

Ziply Fiber is seeking an experienced and dynamic Data Center Solutions Architect to lead the development and delivery of comprehensive colocation and regional data center solutions for businesses. This role requires a deep understanding of data center infrastructure and the ability to collaborate with consulting professionals, data center owners, and colocation providers to meet customer needs. As a subject matter expert, the Solutions Architect will play a critical role in supporting the sales team to drive revenue growth.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Customer Engagement & Sales Support

· Collaborate with consulting professionals, data center owners, and colocation providers to design and deliver tailored Ziply Fiber colocation and regional data center solutions.

· Assist the sales team in identifying opportunities, creating proposals, and closing deals by aligning solutions with business needs.

· Build strong relationships with clients as a trusted advisor to ensure satisfaction and long-term partnerships.

· Deliver compelling presentations, proof-of-concepts, and technical demonstrations to stakeholders.

Solution Architecture & Technical Expertise

· Serve as a subject matter expert (SME) in data center infrastructure, providing technical guidance and expertise during customer engagements.

· Develop high-level solution designs and architectures that address customer requirements.

· Conduct technical assessments of client environments to recommend optimal solutions.

· Ensure compliance with industry standards, security protocols, and best practices in all proposed solutions.

Cross-Functional Collaboration & Industry Leadership

· Collaborate with internal teams, including engineering and operations, to ensure seamless implementation of solutions.

· Stay updated on emerging technologies, industry trends, and competitive positioning within the data center space.

Other Duties

· Performs other duties as required to support the business and evolving organization.

Required Qualifications:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering).
• Minimum of ten (10) years of experience in designing and delivering data center solutions, including colocation services.
• In-depth knowledge of data center infrastructure components such as power systems, cooling technologies, network connectivity, security measures, and compliance standards.
• Proven ability to lead cross-functional teams and influence decision-making processes.
• Excellent verbal and written communication skills; ability to convey complex technical concepts to both technical and non-technical audiences.
• Strong analytical skills with the ability to assess customer needs and recommend effective solutions.

· Understanding of how technology can be applied to address or accelerate customer business objectives.

· Proficient at both informal and formal presentations to large technical and non-technical audiences.

· Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

Preferred Qualifications:

· Masters’ degree in a relevant field.

• Familiarity with Ziply Fiber’s operating regions (Washington, Oregon, Idaho, Montana) is highly desirable.

Knowledge, Skills, and Abilities:

· Demonstrated ability to lead customer collaboration, discovery, and whiteboard sessions to draw out technology solutions while establishing lasting relationships with customers.

· Ability to communicate effectively; internally and externally.

· Excellent communications skills include writing, presenting, as well as accuracy and attention to detail.

· Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.

· Ability to multi-task and collaborate effectively with other personnel to meet deadlines.

· Ability to adjust to rapidly changing priorities and schedules.

· Strong customer service and relationship building skills.

· Ability to drive on behalf of the company in a safe and responsible manner.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of , , , origin, gender, , marital status, , veteran status, and the presence of a non-job-related handicap or or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.