Data Center Technician

Job DescriptionJob DescriptionDescriptionJoin the dynamic team at Brivo as a Data Center Technician, where your role is pivotal in establishing state-of-the-art infrastructure, expanding our global data center operations, and supporting our growing network. Key qualifications include a solid grasp of power requirements and mid-level technical expertise in Linux servers. The ideal candidate will have the confidence and skills to efficiently build, deploy, and maintain servers and storage systems. This position offers an exciting opportunity for personal and professional growth as you work with real-world tools and infrastructure on a global scale. We are seeking technically proficient, self-motivated team players eager to contribute to our mission, shaping the future of data center technology and security solutions.

Key Responsibilities

• Proficiently install server and network equipment in data center environments, ensuring meticulous organization
• Assemble various Server and Data Storage machines, including motherboards, processors, memory, drives, fans, cables, and other components
• Diagnose and resolve hardware-related issues proactively and efficiently
• Establish effective communication channels with team members for assistance and task coordination
• Demonstrate self-direction and the ability to independently drive tasks to completion
• Precisely tackle intricate tasks with diligence
• Be open to occasional travel, including international destinations, as required
• Collaborate seamlessly with cross-functional teams to integrate server and network equipment
• Execute routine maintenance tasks, such as system updates and equipment replacement, to maintain optimal data center performance
• Contribute to developing and improving standard operating procedures (SOPs) for data center operations
• Conduct data analysis and root cause analysis when required.
• Assist in planning and executing data center expansion projects, including the installation of new hardware and infrastructure
• Maintain detailed records of equipment installations, repairs, and upgrades
• Stay updated on the latest advancements in data center technology and propose innovative solutions for enhanced efficiency and reliability
• Cultivate a culture of safety, reliability, and quality within the data center team

Skills, Knowledge and Expertise

• prior experience in data centers or Internet Service Providers (ISPs)
• Valuable proficiency in server hardware components 
•  Ability to lift equipment weighing up to 50 lbs
• Demonstrated ability to organize and manage copper, fiber, and power cables within racks
• Valid driver's license and capability to operate a personal vehicle
• Prior understanding and familiarity with Linux
• Knowledge of emergency response/standby/call out activities and protocols, with a background in HVAC or Electrical being
• Ability to comprehend and interpret instructions, short correspondence, and memos, with the capacity to ask clarifying questions for understanding
• Proficiency in responding to common inquiries or complaints from clients, co-workers, and supervisors
• Expertise in laying out, pulling, dressing, and terminating fiber and copper communications cabling
• Experience diagnosing and repairing IT hardware, servers, network switches, and structured cabling
• Desire and experience working in a fast-paced, hands-on environment
• Understanding of data center infrastructure and/or experience in business operations

BenefitsBrivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.
Why Your Work Matters
Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.

• The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security. 
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and a Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.

Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.