Data Center Technician

Job DescriptionJob Description

We are seeking a highly motivated and skilled Data Center Optical Engineer to join our team. The ideal candidate will have experience in racking, cabling, and stacking equipment, decommissioning, break-fix, remote hands services, hardware replacement, and network transport optical troubleshooting. The Optical Engineer will ensure the seamless operation of our data center facilities, providing top-notch customer service and technical support.

Experience:
o 3-5 years of experience working as a technician in data center operations or a similar environment, interacting directly with customers.
o Team lead experience

● Site Audits: Review project specifications to validate equipment placement, cable assignments and determine cable lengths then document results in proprietary databases. Provide timely and accurate feedback to audit / survey requests.
● Racking and Stacking: Install, organize, and maintain hardware equipment in data center racks following standard operating procedures. The ability to use hand tools and power tools. Ability to learn and retain physical and mechanical installation specifications. Understanding of basic mechanical terms and tools.
● Decommissioning: Safely remove and dispose of outdated or failed hardware following data destruction protocols.
● Hardware Replacement: Replace faulty hardware components, including transport routers, servers, switches, and other network & IT equipment.
● Power Management: Work with power feeds, including redundancy, automatic transfer switches (ATS), and manage hot/cold aisles effectively.
● Documentation: Read and interpret cut-sheets for physical network installation, ensuring accurate port connections and cable management.
● AC and DC Power Equipment: Maintain and troubleshoot AC and DC power equipment, ensuring reliable power distribution and connectivity.
● Provide oversite of 3rd parties’ on-site activities