Job DescriptionJob Description
Requirements:
Basic server hardware knowledge with deep understanding of all component & system type failures
Ability to assist in conducting failure analysis on field issues.
Ability to assist in tracking server fleet health to investigate emerging failure trends (Problem Management) and validate that the team is maintaining customer SLA.
Solid experience with IPMI utilization in diagnostics.
Administer software tools (e.g.: diagnostics, tests, FW updates).
Beginner in real-time issue resolution during new deployments.
Beginner with Windows Server OS & WinPE OS administration.
Beginner with Linux PXE services a plus.
Basic Linux and Windows scripting experience.
Network troubleshooting of Layer-1, Layer-2, Layer-3.
Virtual Machine set up and environment configurations.
Ability to work autonomously and within a local or geographically dispersed team environment.
Minimum Qualifications:
2-4 years of experience as a data center technician.
Associate degree in computer science, computer engineering, Information technology or equivalent experience .
CompTIA A+ or equivalent experience.
CompTIA Server+ or equivalent experience.
CCENT or equivalent experience.
Windows OS experience.
CCNA certification .
MCP/MSCE certification .
Scripting experience
PowerShell, Python, Bash.