Job DescriptionJob Description
Job Summary:
- We are seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments.
- This role is ideal for technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who are comfortable working independently on standard deployment and operational tasks.
- The technician will perform rack-and-stack activities, structured cabling installations, equipment provisioning, testing, and operational support while ensuring all work is completed safely, accurately, and in accordance with customer and project standards.
Key Responsibilities:
- Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
- Install, route, terminate, and dress copper and fiber cabling while ensuring proper labeling, cable management, and adherence to quality standards.
- Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify proper power and management connectivity.
- Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
- Execute basic testing and validation activities, including continuity testing, fiber verification, and standard equipment turn-up procedures.
- Perform moves, adds, changes, and disconnects (MACD activities), as well as standard field-replaceable unit (FRU) replacements, following approved procedures.
- Maintain accurate installation records, test results, inventory updates, and as-built documentation.
- Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.
Required Qualifications:
- High school diploma, technical certification, vocational training, or equivalent experience.
- 1+ years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
- Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
- Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
- Ability to interpret engineering drawings, installation documentation, and Methods of Procedure (MOPs).
- Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
- Strong attention to detail, organizational skills, and commitment to quality and safety.
- Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.
Physical Requirements:
- Comfortable working in a physically active environment where lifting, standing, working at heights, and moving equipment may be required.
- Ability to work on ladders or elevated work platforms and comply with all applicable safety requirements and certifications.
- Ability to lift and move equipment weighing up to 50 lbs.