Data Center Technician
Job Description
Seeking Traveling Data Center Technician. For the first few months you will be in Memphis, TN and then you will travel to other locations.
Top Skills that you MUST have:
PowerEdge Servers
Additional Skills & Qualifications
worksite locations for now:--Obviously this is subject to change, additions or deletions.
Country\tState City
Canada\tBC\tPrince George
Canada\tON\tCambridge
United States\tGA\tDalton
United States\tIL\tElk Grove
United States\tIL\tLisle
United States\tND\tEllendale
United States\tOK\tMuskogee
United States\tSC\tSpartanburg
United States\tTN\tMemphis\tFirst priority
United States\tTX\tAfton
United States\tTX\tBarstow
United States\tTX\tChildress
United States\tTX\tDenton
United States\tVA\tChester
Description
Responsibilities:
On-Site Support
•\tProvide on-site technical support for AI Server systems, ensuring rapid recovery and minimal downtime
•\tDesign and implement standard procedures
•\tPerform corrective maintenance on AI Servers, including part replacements and hardware firmware upgrades with precision and accountability
•\tExpertly diagnose complex system malfunctions to isolate issues to Dell, other OEM vendors, or software, and execute appropriate action plans
•\tPerform proactive and reactive maintenance and hardware Field Change Orders (FCOs) per established procedures
•\tEnforce safety, quality, and documentation guidelines during interventions
•\tPerform initial system health checks and environmental audits to ensure compliance with operational standards
•\tOrchestrate with logistics teams for expedited delivery of critical parts during high-priority outages; often managing multi-million dollars of inventory.
Collaboration
•\tCollaborate strategically with Customer Delivery Executive (CDE) Technical Customer Success Managers (TCSM), AI Data Center Functional Leaders, Technical Engineers, and the Field Service Manager (FSM) to develop and implement recovery protocols
•\tConduct root cause analysis to identify issues and implement preventive measures to avoid future occurrences
•\tCommunicate effectively with customers and internal teams before, during, and after service activities to ensure transparency and satisfaction
•\tActively identify recurring issues and propose process enhancements or automation opportunities to improve service efficiency and reduce downtime across customer environments.
•\tConduct and actively contribute to on-call rotations or extended hours support (when required)
•\tCollaborate with engineering teams to validate firmware updates and compatibility before deployment
•\tAuthor comprehensive technical documentation for recurring issues and share with global support teams
Training and Knowledge Sharing
•\tProvide training and support to team members on tool usage and standard procedures
•\tChampion knowledge sharing and mentor Associate and Career-level Customer Engineers to foster team growth and expertise
•\tCommit to ongoing professional development by attending required training classes to maintain a working knowledge of DELL or Dell Technologies equipment, software, and OEM systems
•\tDesign and implement quick-reference guides for common troubleshooting scenarios to reduce resolution time
Administrative and Operational Duties
•\tProactively manage assigned spare parts, tools, and test equipment
•\tEnsure accurate and timely updates of service records, including timely and accurate submission of Customer Satisfaction Index (CSI) updates, expense reports, and timecards
•\tEnsure prompt parts returns
•\tFollow proper escalation procedures as required
•\tPerform additional duties with precision and accountability by the supervisor
•\tAccurately document and track information gathered, and steps performed, ensuring clear and organized records for reference and reporting
•\tConduct rigorous audits of inventory levels monthly to ensure adequate stock for critical components
•\tDesign and implement and present weekly operational summaries for leadership highlighting key service metrics and trends
Skills
Windows, Data Center technician, Automation, Administration
Job Type & Location
This is a Contract position based out of Memphis, TN.
Pay and Benefits
The pay range for this position is $40.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term \n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Memphis,TN.
Application Deadline
This position is anticipated to close on Feb 7, 2026.
h4>About TEKsystems:\n\n
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
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The company is an equal opportunity employer and will consider all applications without regards to , , , , , , veteran status, , , , genetic information or any characteristic protected by law.
\n\nAbout TEKsystems and TEKsystems Global Services \n\n
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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The company is an equal opportunity employer and will consider all applications without regard to , , , , , , veteran status, , , , genetic information or any characteristic protected by law.