Job Description
Data Center Technician (L1 Night Shift)
Seeking an experienced Data Center Operations Technician responsible for server hardware break-fix and troubleshooting. Resolving server, hardware, and networking issues in hyperscale datacenter environment. Escalating to L2 and L3 Technicians as necessary.
Responsibilities:
- Ensure mission critical servers are available and operating 24 hours a day and 7 days a week
- Administrator servers and implement hardware and software upgrades
- Support development effort in review of system hardware; software and system design to assure system requirements are met
- Part of the team that sets policy; monitors; prioritizes; and develops standards; as well as maintains service levels; for the production environment
- Design, deploy, maintain and troubleshoot infrastructure for multiple production environments
- Proactively suggest alternative solutions and designs; third party tools; etc. to solve the problems at hand
- Respond to all system problems on a 24X7 basis and take part in on-call rotation
- Run production jobs as scheduled. Monitor all server activity for problems; diagnose and resolve problems according to procedure.
- Escalate problems to the appropriate levels necessary
Requirements:
Basic Qualifications:
- 2+ years of experience deploying and supporting server and network devices in a 24/7 production data center environment
- 2+ years of experience supporting enterprise-class computer & network systems, and data center infrastructure.
Qualifications (Not Required):
- BA/BS Degree in technical field or equivalent practical experience
- Data center design and/or installation
- Designing of structured cabling solutions
- Experience with structured cabling, optic types, and cabling standards.
- Experience with structured cabling installation.
- Bicsi Registered Communication Distribution Designer (RCDD)
- Certified Data Center Design Professional (CDCDP)
- Experience working in Unix/Linux environment.
- Experience with network troubleshooting
- Experience with project management including organizational, verbal, written, and analytical skills
- Experience in large organization and interdependent team dynamics
Compensation:
- $28.96/hr. to $32.96/hr W2
- 1.5x OT, benefit and 401k options, mileage and cell phone reimbursement
Req# 16364