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Data Centre Supervisor

Job DescriptionData Centre Supervisor \n
Employment Type - Permanent\n
Salary: £42,000 – £46,000 per annum\n
Location: Manchester, UK\n
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Role Overview \n
\nWe're recruiting on behalf of our global client for a site-based Data Centre Supervisor to oversee daily Moves, Adds & Changes (MAC) activities, Business-as-Usual (BAU) operations, and cabling infrastructure support in a high-availability, 24/7 data centre environment.\n
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Key Responsibilities\n

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  • Supervise MAC and BAU cabling activities, including copper/fibre installations, testing, and decommissioning.

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  • Manage shift coverage, daily workload allocation, and engineering resource scheduling.

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  • Monitor SLA performance, enforce site safety and quality compliance, and escalate operational risks.

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  • Coordinate with internal engineering teams, client stakeholders, and third-party vendors.

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  • Assist with incident management, first-line technical support, fault finding, and asset tracking.

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Requirements Essential\n
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  • Proven supervisory experience within a Data Centre MAC operational environment.

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  • Extensive hands-on background in copper and fibre structured cabling installation, testing, and fault diagnosis.

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  • Strong knowledge of data centre infrastructure, ticketing systems, and formal service delivery workflows.

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  • Demonstrated ability to manage third-party vendors and supervise shifts in live, 24/7 environments.

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  • Relevant industry certifications (e.g., BICSI, CDCTP, CDCMP, ITIL, CompTIA Server+, CCNA).

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  • Previous experience within enterprise or corporate banking data centre environments.

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