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Desktop Support (Data Center)

Job Description

Desktop Support (Data Center)

Location : 3101 Industrial Blvd, Temple, TX 76504 (onsite)

Responsibilities:

  • 3+ years of IT related experience required
  • 2+ years of DC experience required
  • Provide hands-on, in-person technical support to end-users for hardware, software, and network-related issues.
  • The candidate will mount and install racks, patch panels, fiber optic and hardware. Install grounding for racks, equipment and cable as required.
  • The candidate will terminate simplex & duplex jumper cord
  • The candidate will terminate & breakout outside plant fiber
  • Perform installations, replacements, upgrades, and other hardware/software related tasks as needed
  • Must have exposure to Windows 10 and 11 migrations, user profiles management, data backups.
  • Install, configure, and maintain Devices at stores and other sites
  • Understanding of windows
  • Perform onsite Device maintenance, updates, or configuration changes