Director of Infrastructure & Cybersecurity

Job DescriptionJob Description

JOB TITLE: Director of Infrastructure & Cybersecurity

Location: Bristol, PA (Hybrid)

Reports To: VP, IT

SCOPE OF POSITION

Under the direction of the VP, IT, the Director of Infrastructure & Cybersecurity will lead, modernize, and maintain core infrastructure, cloud platforms, and cybersecurity posture. This includes Microsoft Azure, Microsoft 365, data center operations, management, network infrastructure, and end-user computing. This role is both strategic and hands-on, responsible for ensuring system reliability, enforcing strong security controls, driving cloud adoption, and supporting a lean technical team.

BASIC FUNCTION

- Lead strategic planning and modernization of infrastructure and cybersecurity environments.

- Manage and develop a small technical team covering helpdesk, desktop support, systems, networking, and security.

- Oversee third-party IT partners while maintaining strong hands-on technical capability.

- Provide technical leadership on cloud and infrastructure modernization initiatives.

RESPONSIBILITIES

Technology Performance & Infrastructure Leadership

- Oversee and manage Azure environment with strong hands-on capabilities.

- Deploy, configure, and administer Azure components including:

 - Virtual Machines

 - Networking (VNets, routing, VPNs, NSGs)

 - Storage and backup services

 - Monitoring, alerts, policies, and cost controls

- Maintain reliable and secure operation of servers, networks, endpoints, and cloud platforms.

- Develop and maintain disaster recovery, backup, and failover plans.

- Document infrastructure standards, configurations, and procedures.

Cybersecurity, Data Security & Privacy

- Lead day-to-day cybersecurity operations: protection, endpoint security, vulnerability management, patching, and incident response.

- Oversee PCI DSS and privacy compliance programs.

- Maintain and update security policies, controls, training programs, and documentation.

- Partner with SOC/MSSP vendors to monitor and remediate threats.

& Access Management

- Manage Active Directory / Entra ID, MFA/Conditional Access, password policies, and role-based access models.

- Support secure user provisioning and deprovisioning.

Operational Leadership

- Lead daily operations of the helpdesk and infrastructure team.

- Improve operational discipline across ticketing, change management, monitoring, and asset management.

- Manage vendors and contracts to ensure performance and value.

Strategic Support

- Support the VP of IT/CIO in executing the infrastructure and cybersecurity roadmap.

- Recommend initiatives that improve uptime, reduce cost, and enhance security.

- Align infrastructure strategy with business needs and measurable ROI.

- Participate in IT budgeting and cost optimization.

Qualifying Requirements

- Bachelor’s Degree in IT or equivalent experience.

- 10+ years of IT experience with strong background in infrastructure and cybersecurity.

- Leadership experience managing technical teams.

- Deep, hands-on Azure experience including Virtual Machines, networking, storage, backup, policies, and monitoring.

- Strong Microsoft 365 admin experience.

- Solid understanding of networking, management, and endpoint security.

- Experience supporting PCI DSS and security compliance.

- Strong troubleshooting and problem-solving skills.

- Excellent communication, organization, and vendor management abilities.