Facility Engineering Technician III

Job DescriptionJob DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.

The Facility Engineering Technician III serves as a senior technical resource responsible for ensuring the reliability, efficiency, and continuous improvement of data center facilities. This role provides advanced troubleshooting, technical leadership, and operational oversight of critical systems. The Facility Engineering Technician III partners with internal teams, vendors, and leadership to maintain industry-leading standards for uptime and performance.

Responsibilities:

• Lead operation and maintenance of mission-critical infrastructure, including electrical, mechanical, and cooling systems
• Perform complex troubleshooting and root cause analysis for critical incidents
• Oversee and coordinate major maintenance activities, vendor work, and system upgrades
• Support capacity planning, infrastructure improvements, and facility optimization initiatives
• Develop, review, and improve SOPs, EOPs, and MOPs
• Ensure compliance with regulatory, safety, and audit requirements
• Mentor and train Technician I and II team members
• Act as escalation point for technical issues and incident response
• Collaborate with engineering and project teams on new builds and expansions
• Maintain accurate documentation of systems, assets, and processes

Experience:

• Associate or bachelor’s degree in facilities engineering, mechanical, electrical, or related field
• 5+ years of experience in data center or critical facilities environment
• Advanced experience with electrical systems, generators, UPS, and cooling infrastructure
• Deep technical expertise in critical facilities systems
• Strong leadership and mentoring capabilities
• Experience with BMS platforms (e.g., Niagara) and operational systems (e.g., ServiceNow)
• Ability to lead projects and drive process improvements
• Strong communication and cross-functional collaboration skills

With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.