Field Service Engineer

Job Description

Right Now Group is currently recruiting for a Field Service Engineer for a global leader in IT asset disposition, redeployment and recycling.

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As a Field Service Engineer, you will be deployed on‑site with customers to perform hands‑on work with IT hardware-installing, decommissioning, redeploying, asset‑tracking, data sanitisation, physical destruction and/or refurbishment. You will ensure our services are delivered efficiently, securely and with a high level of customer satisfaction.

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This role will involve driving a company van so a full licence is required. The role also involves a lot of travel to Europe including overnight stays.

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Key Responsibilities:

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• Travel to customer sites (data centres, corporate IT facilities, enterprise offices) to carry out on‑site tasks such as asset removal, de‑installation, packing & shipping, redeployment, data wiping/secure destruction, refurbishment work, staging equipment.

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• Install and commission hardware (servers, storage, network gear, racks, cables) when redeploying equipment.

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• Troubleshoot and resolve hardware issues on site (refurbishment, replacement of components, testing, quality checks).

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• Execute secure data destruction tasks (via physical or electronic methods) in compliance with customer contracts.

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• Perform asset tracking, labelling, documentation, using mobile/field systems to capture status, location, condition, serial numbers.

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• Maintain service logs, SLA reporting, travel documentation, timesheets, site access records.

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• Coordinate with internal operations, logistics, ITAD and project teams to ensure smooth on‑site execution and hand‑over.

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• Meet health & safety, data‑security, environmental, export‑compliance and site access requirements.

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• Carry a company vehicle and van stock of tools/consumables; maintain vehicle and equipment in working order.

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Requirements:

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• Full UK driving licence required.

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• Basic understanding of IT equipment and common tech terminology.

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• Mechanically inclined - able to perform basic repairs and handle equipment with care.

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• Willing to travel regularly, including overnight stays. EU travel may be required (valid passport essential). All travel, accommodation, and meal expenses are fully covered.

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Additional Details:

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• \nFull-Time Position
  Monday to Friday (occasional weekend travel)

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• \nTravel & Accommodation
  All work-related expenses (travel, accommodation, and meals) are covered.

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• \nOpportunities for Growth
  Chance to gain hands-on experience in IT asset handling and disposal.

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Salary:

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£30,000 per annum + over time

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Shift:

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Monday to Friday

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Hours:

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09:00 - 17:30 these hours will vary

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For the right candidate there will be opportunity to be trained as a Class 2 Driver.