Field Service Technician

Job Description

Role: – Field Technician

Location: Boston, MA

⏳ Contract Duration: 12 Months

About the Role

We are seeking a Network Field Technician to join our team and support data center operations in Los Angeles. This role will focus on server deployment, cabling, and hardware maintenance to ensure the smooth operation of one of the world’s largest distributed platforms. The ideal candidate will be hands-on, detail-oriented, and experienced in managing data center environments.

Key Responsibilities

• Install, rack/un-rack, and maintain servers, switches, and related equipment.
• Run and manage Ethernet, power, and fiber cabling.
• Replace disk drives, memory, and perform basic hardware troubleshooting.
• Conduct fiber work, including scoping, cleaning, and light meter testing.
• Box/unbox, organize, and process incoming/outgoing equipment and RMAs.
• Report damaged packages to logistics and ensure accurate documentation.
• Collaborate with network infrastructure engineers and internal teams to support deployments.

Requirements

• Prior experience in a data center environment.
• Ability to lift 50–70 lbs and move/un-box equipment for extended periods.
• Proficiency in English (and local , if applicable).
• Reliable transportation for travel between local sites.
• Must have:
• Laptop & cell phone
• Valid driver’s license
• Basic hand tools
• Availability for daytime training (M–F, 8am–5pm), with flexibility for night/weekend work when required.