Field Service Technician

Job DescriptionCompany Description Accelevation is a vertically integrated infrastructure manufacturer and professional services provider serving the data center and industrial markets. The company focuses on accelerating innovation through curiosity, problem-solving, and continuous expansion of manufacturing capabilities to deliver cutting-edge solutions. Accelevation provides fully integrated white space infrastructure product manufacturing, fit‑up solution design, and project delivery for hyperscale, colocation, and enterprise data center operators. This comprehensive offering enables clients to achieve speed, efficiency, and value throughout the project life cycle, supporting world‑class environments at their desired pace and scale. Accelevation values its team members, fostering a dynamic, enjoyable work environment and empowering employees to excel in their roles.\n
Role Description This is a full-time, on-site Field Service Technician role based in Phoenix, AZ. The Field Service Technician will install, maintain, and troubleshoot data center and industrial infrastructure equipment at customer sites, ensuring systems operate safely and efficiently. Daily responsibilities include performing scheduled and emergency service calls, conducting inspections and basic diagnostics, and completing detailed service reports and documentation. The role involves collaborating with project managers and engineering teams, supporting equipment commissioning, and providing clear technical guidance to customers. The technician will also follow all safety protocols, maintain tools and equipment, and contribute to continuous improvement of service processes.\n
Qualifications
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• Technical aptitude in mechanical, electrical, or industrial systems, with the ability to read and interpret technical drawings, schematics, and manuals.

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• Hands-on experience with installation, maintenance, and troubleshooting of equipment in data center, industrial, or related environments.

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• Strong problem-solving skills, including basic diagnostics, root-cause analysis, and effective resolution of field issues.

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• Clear written and verbal communication skills to document service activities, explain technical concepts, and interact with customers and internal teams.

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• Ability to work on-site in Phoenix, AZ, travel to customer locations as needed, and perform physical tasks such as standing, lifting, and working with tools.

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• Demonstrated commitment to safety practices and adherence to company and customer safety standards and procedures.

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• Organizational skills for managing schedules, prioritizing service calls, and maintaining accurate records and inventory of tools and parts.

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• Experience in data center, industrial, or infrastructure environments is ; relevant technical certification or vocational training is beneficial.

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• Comfort working both independently and as part of a cross-functional team in a fast-paced, customer-focused environment.

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