Global Account Manager

Job DescriptionJob DescriptionCompany Description

At IMS Nanofabrication, we shape the future — one nanometer at a time. Headquartered in Austria, with subsidiaries in Vienna, Taiwan, South Korea, and the USA, we are a global leader in semiconductor technology. Our cutting-edge mask writers power the world's most advanced chip manufacturing, making high-performance smartphones, PCs, and data centers possible. By pushing the boundaries of nanofabrication, we enable innovation at the smallest scale — driving progress on a global level.

Job Description

Are you ready to take the next steps in your career in the semiconductor industry? If so, we have an exciting opportunity for you as a Global Account Manager at IMS Nanofabrication's Boise, ID location.  At IMS Nanofabrication, we are embarking on a journey to bolster our service capabilities in the USA. As a Global Account Manager, you will play a pivotal role in ensuring a seamless interface with our local customers and our headquarters in Vienna. Your contributions as part of the sales team will shape the future success of IMS USA.

Your Responsibilities:

• Build and maintain (“own”) strong relationships with key clients, serving as their primary point of contact for all business-related matters
• Develop and implement strategic account plans to achieve sales targets, foster account growth
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions
• Collaborate with other functions (marketing, customer support, product mgt etc.) to ensure seamless delivery of products/services and exceptional customer experience.
• Identify upselling and cross-selling opportunities; manage contract negotiations
• Stay updated on industry trends, market conditions, and competitor activities 
• Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders
• Timely resolve any issues and problems faced by customers and deal with complaints to maintain trust

Qualifications

• 20yr+ industry experience (or more as local culture requires), 8yr+ proven experience as key account manager, with a proven track record of successfully managing key accounts and achieving revenue targets
• Ability to understand and sell complex technical solutions based on customer needs (semi equipment or related field)
• Existing network in the semi equipment market is a plus
• Strong interpersonal skills with aptitude in building relationships with professionals of all levels
• "Street smart” with ability in problem-solving and negotiation
• MS/BS in physics, electronics, mechanics or relevant field
• Proficient in local and English 

Additional Information

We Offer:

• We are a leading high-tech company with headquarters in Austria and international subsidiaries (Taiwan, Korea, USA).
• Excellent professional and personal development opportunities in an international company.
• Very collegial and motivated team with short communication channels.
• Top-equipped workplace (modern office, laptop, height-adjustable desk).
• We offer a competitive salary, a convenient Boise location, and a benefits package that includes paid time off, medical, dental and vision plans, life, coverage, and a 401K plan + company match.

IMS Nanofabrication is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to , , , , , , , veteran status, and , or other legally protected status. 

IMS is an equal opportunity employer. No matter where you are from, how you live, what you believe in - we look forward to receiving your application! What counts for us is the person, not the label. That's why we welcome your unique perspective.