Global Investigations Manager, Enterprise Protection Program

We are seeking an experienced security leader and manager to join our Global Investigations team. This role will lead and manage a global team that investigates, mitigates, and prevents internal security incidents across Amazon's corporate facilities and AWS data centers. The ideal candidate will drive innovation in security practices while managing a diverse team of security professionals to protect Amazon's people, assets, and information.

This position may require occasional travel.
On-call availability for critical security incidents
Fast-paced environment requiring adaptability and quick decision-making is required.

Key job responsibilities
- Lead and develop a team of security professionals responsible for responding to internal security threats.
- Manage a global team, fostering a culture of excellence and continuous improvement.
- Provide mentorship, performance management, and career development for team members
- Collaborate with partners and stakeholders to ensure consistent security operations across the organization.
- Oversee investigations into internal physical security incidents and other critical security matters.
- Manage response to escalated security incidents
- Coordinate external partners on complex investigations.
- Ensure timely resolution of security matters and incident response workflows.
- Develop and implement security protocols for both corporate facilities and AWS data centers.
- Drive innovation in security operations through AI and emerging technologies.
- Develop and deliver strategic plans that provide continuous improvement opportunities.
- Conduct risk assessments and provide recommendations for security improvements.
- Partner with stakeholders on sensitive investigations and compliance matters.
- Contribute to the expansion of security operations to cover new facilities and business areas.
- Manage security incident escalation procedures and ensure appropriate stakeholder communication.
- Develop metrics and reporting to track team performance and security trends.
- Ensure compliance with corporate security policies and regulatory requirements.

A day in the life
The day of a Manager III Leader in Amazon Security starts early, monitoring overnight alerts and reviewing insider threat cases and workplace incidents. The day involves leading team standups, coordinating complex investigations with partner teams, managing crisis responses, and coaching investigators. They balance immediate security threats with strategic initiatives like implementing AI-driven threat detection, conducting stakeholder presentations, and developing security protocols for new facilities. The role demands constant vigilance, quick decision-making, and leadership through high-stakes situations while keeping Amazon's people and assets protected.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.