Global IT Infrastructure Manager
Job DescriptionJob Description
Are you a strategic IT leader who thrives in complex, international environments? Do you excel at building high-performing teams, optimizing mission-critical systems, and ensuring enterprise-wide resilience? This role offers the opportunity to oversee and elevate a global infrastructure landscape spanning multiple continents.
We’re seeking a Global IT Infrastructure Manager to spearhead worldwide infrastructure operations—ensuring availability, performance, security, and scalability across a diverse technical ecosystem. This leader will partner closely with cross-functional stakeholders, guide a distributed technical team, and drive forward the organization’s infrastructure vision.
Team Leadership & Development
• Guide, mentor, and develop an infrastructure operations team that supports a global network of business units.
• Delegate workloads with clarity and fairness, balancing urgency with team capabilities.
• Promote collaboration, communication, and a culture of continuous improvement.
Strategic Planning & Resource Management
• Build operational and project plans that anticipate needs and support long-term growth.
• Secure and manage OPEX and CAPEX budgets while following internal financial processes.
• Ensure alignment between infrastructure initiatives and overall technology strategy.
• Define and track KPIs and operational dashboards to evaluate performance.
• Identify opportunities to enhance productivity, efficiency, and automation.
Infrastructure Operations & Optimization
• Oversee systems administration, network operations, and core infrastructure services.
• Maintain optimal performance across hardware, operating systems, storage, and virtualization platforms.
• Lead efforts to modernize, standardize, and scale infrastructure across global environments.
Security, Compliance & Continuity
• Ensure infrastructure meets security, reliability, and compliance expectations.
• Maintain and improve business continuity and disaster recovery plans.
• Evaluate risks proactively and champion secure-by-design practices across teams.
Incident Response & Communication
• Coordinate clear, timely communication during incidents and infrastructure events.
• Build processes that strengthen operational readiness and response effectiveness.
What You Bring
• Expertise across cloud platforms (AWS, Azure), networking, wireless technologies, telephony, virtualization, physical infrastructure, and storage/backup systems.
• Strong understanding of cybersecurity principles and compliance frameworks.
• Exceptional communication skills and the ability to operate calmly under pressure.
• Demonstrated experience solving complex technical challenges in global environments.
• Relevant professional certifications are a strong plus.
• Ability to travel internationally—approximately 20% of the time.
Education & Experience
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 7 years in IT infrastructure and operations management.
• Minimum 3 years leading and motivating high-performing technical teams.
• Familiarity with:
– Network technologies: LAN, WAN, SD-WAN, WiFi, routing
– Data centers, server rooms, and hybrid environments
– Windows, Linux, VM platforms such as VMware or Hyper-V
– SAN/NAS, cloud backup solutions, and DR planning
– Firewalls, proxies, endpoint protection
– Active Directory, IAM, SSO, MFA, SCIM
– Microsoft 365, Teams, SharePoint
– Monitoring, CMDB, and ITSM platforms (e.g., Freshservice)
Company DescriptionAt Insight Recruitment, we specialize in connecting top professionals in ERP, Information Technology (IT), Sales & Marketing, and Executive leadership with companies that need their skills most.
For over 25 years, we’ve been known as a boutique executive search firm that goes beyond “post and pray” recruiting. Instead, we take a hands-on, personalized approach — directly engaging with passive talent to deliver the right candidates, not just the most available ones.
With a track record of long-term placements and 99% of roles filled within the first 3–5 candidates presented/interviewed, Insight Recruitment has become the trusted partner for organizations across the Midwest and nationwide looking for quality hires who stay and make an impact.Company DescriptionAt Insight Recruitment, we specialize in connecting top professionals in ERP, Information Technology (IT), Sales & Marketing, and Executive leadership with companies that need their skills most.\r\n\r\nFor over 25 years, we’ve been known as a boutique executive search firm that goes beyond “post and pray” recruiting. Instead, we take a hands-on, personalized approach — directly engaging with passive talent to deliver the right candidates, not just the most available ones.\r\n\r\nWith a track record of long-term placements and 99% of roles filled within the first 3–5 candidates presented/interviewed, Insight Recruitment has become the trusted partner for organizations across the Midwest and nationwide looking for quality hires who stay and make an impact.