Helpdesk / Desktop Support Lead

Job DescriptionJob Description

Helpdesk / Desktop Support Lead Opportunity – Join an Industry Leader!

Are you an IT professional with a passion for solving tech challenges and providing exceptional support? If so, an exciting opportunity is waiting for you with a leading data center colocation company!

Key Details:

• Location: Onsite in Sparks, NV

• Experience Required: 4+ years in IT support (Windows OS, hardware break/fix, network cabling, printers, etc.)

• Certifications Required: CompTIA A+

• : Security+ and Network+

• Shift: Normal day shift hours with occasional rotating on-call duties (once every 5-7 weeks)

What We’re Looking For:

• Experience with ticketing systems (Jira is a plus!)

• Strong troubleshooting skills and attention to detail

• A team player eager to make a difference

Why This Role Stands Out:
Amazing Benefits!! — you’ll be joining a company that truly values its employees, offering perks like 100% paid health coverage for you and your dependents, performance bonuses, and great long-term career benefits.

If you’re ready to elevate your IT career in an innovative, employee-first environment, let’s chat!