HR Generalist

Job DescriptionJob Description

Engineering data centers with precision and expertise.

At Strategic Mission Critical, we are more than just engineers; we are experts focusing solely on mission critical facilities. Our seasoned leadership team brings together decades of experience, equipping data center providers worldwide with robust, reliable solutions that keep pace with the evolving digital landscape.

As demand for high-performance infrastructure accelerates — fueled by AI and the expanding digital landscape — SMC continues to lead through technical rigor and operational excellence. We’re seeking leaders who think beyond projects to improve the way we deliver them: individuals who elevate people, process, and performance across the firm.

Overview:

The HR Generalist supports the full employee lifecycle and plays a key role in fostering a positive, compliant, and high-performing workplace. This role provides day-to-day HR support to employees and managers, assists in implementing HR policies and programs, and ensures consistent, people-focused operations across all locations. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced, rapidly growing organization.

Responsibilities include but are not limited to:

Recruiting & Onboarding

• Support full-cycle recruiting including job postings, applicant management, interview coordination, and candidate communication
• Post jobs, manage job boards, and track applicants (LinkedIn, Indeed, internal ATS)
• Submit background checks
• Draft and send offer letters; track signed offers and start dates
• Own new-hire onboarding checklist (equipment requests, I-9, ADP setup, Teams access, etc.)
• Work with IT and Ops on first-day readiness
• Schedule 90-day check-ins

HR Administration

• Maintain accurate employee records in HRIS/ADP, ensuring data integrity and confidentiality.
• Assist in administering benefits, enrollments, qualifying life events, and employee questions.
• Support payroll processes by gathering changes, auditing hours, and troubleshooting issues.
• Ensure compliance with federal, state, and local employment laws (wage & hour, leaves, ADA, EEO, safety, etc.).
• Assist in maintaining and updating HR policies and the employee handbook.

Timekeeping, Leaves & Compliance

• Administer PTO, sick time, and leave programs (FMLA, NY PFL, parental leave)
• Process return-to-work forms + leave documentation
• Monitor exemptions, overtime rules, and break compliance by state
• Manage incident/injury reporting; workers comp claims coordination

Compensation & Benefits Support

• Process bi-weekly payroll changes (new hires, promotions, terminations, deductions)
• Audit payroll reports each cycle before approval
• Support open enrollment (communication, elections tracking, carrier updates)
• Answer employee benefit questions (401k, medical, dental, vision, HSA/FSA)
• Maintain 401(k) eligibility, enrollment, and match tracking

Reporting & Tracking

• Maintain headcount dashboard (by state/office/role)
• Create monthly HR metrics (hires, terms, turnover, promotions, leave usage)

Offboarding

• Conduct exit interviews (interns + full-time)
• Process terminations in ADP
• Remove system access and handle benefit termination notices
• Prepare final pay and applicable state notices (NY, AZ)

Policy & Process Development

• Update employee handbook and SOPs
• Create new HR processes as company grows (review cycles, promotion process, onboarding workflows)
• Partner with leadership on organizational structure and role clarity

Education & Experience:

• 2–5 years of HR experience, preferably in a fast-paced or multi-state environment
• Strong understanding of employment laws and HR best practices
• Experience with HRIS systems (ADP Workforce Now strongly )
• Excellent communication, organization, and follow-through
• Ability to maintain strict confidentiality and handle sensitive information
• Strong attention to detail and a proactive, solution-oriented mindset
• Bachelor’s degree in Human Resources, Business, or related field ; HR certification (PHR/SHRM-CP) is a plus

Compensation:

Base Compensation: $65,000-$110,000 (Actual compensation is subject to variation due to factors such as education, experience, skills and/or location)

SMC offers a competitive benefits package, with a 36-hour standard work week, hybrid working arrangement, 13 paid holidays, 100% coverage of medical, health, and dental insurance premiums for our full-time employees, and reimbursement of professional licensing costs. Spouse and family insurance premiums are subsidized by SMC. All full-time employees are additionally eligible for employer-sponsored life and long-term insurance as well as participation in our 401(k) plan, with annual safe harbor contribution.