Information Technology (IT) Technical Analyst

Job DescriptionJob DescriptionOne Company, One Driving Force.

With a rich history dating back over 45 years, Plasman is a leading global automotive and manufacturing company with several locations across North America and Europe. At Plasman, you will work with the world's best and brightest to shape the future of our global company. Our employees come from rich and diverse backgrounds working collectively together for the success of one company. We believe the most impressive thing we’ve built is our workforce. And together, we will accomplish more than ever imagined. ™

We are Plasman. And we are One Driving Force.

Plasman is currently seeking a new member to join our Information Technology (IT) team as an IT Technical Analyst

POSITION TITLE

The IT Technical Analyst will coordinate and support all IT activities within the Fort Payne, AL plant, working closely with the corporate IT team. This role provides first- and second-level IT support, manages hardware/software installations, maintains network infrastructure, and supports plant data center systems. The analyst will also assist with disaster recovery planning, vendor management, and after-hours support rotation.

Key Responsibilities

• Provide technical support for hardware, software, and networking across plant and office environments.
• Manage IT Helpdesk tickets and deliver timely first- and second-level support.
• Configure, install, and maintain workstations, servers, MES systems, printers, and mobile devices.
• Support SQL databases at a beginner–intermediate level.
• Troubleshoot and maintain WAN/LAN networks in multi-VLAN environments.
• Perform system administration tasks: user accounts, permissions, backups, antivirus monitoring, and printer management.
• Maintain accurate IT equipment inventory.
• Support and maintain plant Data Center hardware/software (Windows Server, VMware, Veeam, etc.).
• Test, update, and maintain disaster recovery plans.
• Coordinate with external vendors for networking, security, and application support.
• Participate in an after-hours IT support rotation.
• Promote teamwork and ensure a safe, organized work environment.

Plasman values and supports the unique talents and strengths that each employee brings to our organization. We invest in our people and give them the tools they need to achieve success in their career.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER If you need an accommodation for any part of the application and hiring process or have any questions, please contact HR.

Thousands of Innovative Minds. One Driving Force

Visit our website at plasman.com to see our capabilities and the culture that creates it.