Inside Sales Assistant & Office Support

Job DescriptionJob Description

We’re building our U.S. operations from the ground up—and you’ll be at the center of it.
As an Inside Sales Assistant & Office Support, you’ll help manage RFQs, CRM routing, and quote accuracy, while assisting with real estate due diligence and day-to-day office operations.

Key Responsibilities

• Approximately 60% Inside Sales Support (RFQs, quotes, CRM/ERP) Approximately 40% Office & Admin Support
• Manage RFQs and quote packages (target: 48-hour turnaround).
• Maintain CRM and pipeline data accuracy; support order documentation.
• Enter RFQs into the CRM within 24 hours and prepare basic quote templates for the Inside Sales/Engineering team.
• Enter sales orders into the ERP and maintain accurate customer and inventory data.
• Organize spec sheets, POs, drawings, and inspection reports in digital folders.
• Coordinate with freight carriers and obtain shipping quotes for LTL/FTL, flatbed, and heavy-haul shipments.
• Provide shipment tracking and ETA updates to customers and sales reps.
• Support office administration, including document preparation, meeting coordination, and basic AP/AR support.
• Assist with budget tracking, DocuSign workflows, and vendor onboarding.
• Support Columbus factory due diligence and administrative coordination.

Qualification – Primary

• 2+ years’ experience in Inside Sales, Sales Operations or Admin Support, or B2B Customer Service (Industrial/Manufacturing a plus)
• Excellent attention to detail, prioritization, and communication skills.
• Proficiency with Excel/Google Sheets (filters, basic formulas, tables)
• Strong written and verbal communication skills
• English – to Fluent; Korean or cross-cultural understanding a plus.

Qualification – Secondary

• Experience in electrical equipment, transformers, industrial manufacturing, logistics, or import/export
• Experience with ERP / CRM systems

Compensation & Benefits

• Base & Incentives: TBD
• Health or Life Insurance, 401(k), PTO per company policy

Company Description"HCTNS (HC Transformer & Switchgear) is the U.S. subsidiary of a global leader backed by over 50 years of South Korean engineering excellence. HCTNS is a true, full-scale manufacturer utilizing direct vertical integration. This allows us to deliver superior quality, operational agility, and cost competitiveness across diverse applications. With short lead times and ready-to-ship capabilities, we are uniquely positioned to meet the urgent, high-capacity energy equipment demands of the AI-driven data center boom and critical power infrastructure."Company Description"HCTNS (HC Transformer & Switchgear) is the U.S. subsidiary of a global leader backed by over 50 years of South Korean engineering excellence. HCTNS is a true, full-scale manufacturer utilizing direct vertical integration. This allows us to deliver superior quality, operational agility, and cost competitiveness across diverse applications. With short lead times and ready-to-ship capabilities, we are uniquely positioned to meet the urgent, high-capacity energy equipment demands of the AI-driven data center boom and critical power infrastructure."