Inside Sales Representative

Job Description

Inside Sales Representative (Cybersecurity & IT Solutions)

Are you a detail-oriented, numbers-driven sales professional who thrives in a fast-paced, high-performance environment?

Our client is an engineering-led digital transformation firm specializing in cybersecurity, IT infrastructure, and mission-critical solutions across Federal Civilian, Higher Education, and SLED markets. This is an opportunity to join a team that partners with leading technology providers to deliver secure, high-impact environments where failure is not an option.

The Role

As an Inside Sales Representative (ISR), you will be a key driver of revenue across both technology resell and engineering services. This role blends renewals management, quoting, account support, and outbound prospecting—ideal for someone who is both operationally sharp and commercially minded.

You’ll work closely with field sales, operations, and finance teams while managing and growing an existing client portfolio.

What You’ll Do

Revenue & Renewals

• Own and manage subscription, licensing, and contract renewals
• Maintain high retention rates through proactive client engagement

Quoting & Order Management

• Build accurate quotes aligned to vendor configurations and pricing
• Process orders and coordinate with internal teams to ensure delivery

Account Growth

• Identify upsell and cross-sell opportunities (cybersecurity, infrastructure, managed services)
• Serve as a key point of contact for client needs and service upgrades

Sales Support & Pipeline Development

• Partner with field sales on strategic accounts
• Generate leads and support broader sales initiatives

Outbound Prospecting

• Execute targeted email campaigns
• Monitor federal procurement channels (SAM.gov, GovWin) for opportunities
• Build and maintain a qualified pipeline

CRM & Data Management

• Maintain accurate records in CRM/ERP systems (e.g., HubSpot, NetSuite)
• Track performance metrics and identify growth opportunities

What Success Looks Like

• 90%+ renewal retention rate
• High accuracy and speed in quoting and order processing
• Consistent pipeline from outbound efforts
• Strong CRM discipline and data integrity

What You Bring

• 2+ years of inside sales, sales support, or renewals experience in IT, cybersecurity, or infrastructure
• Strong attention to detail and comfort working with pricing, contracts, and data
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication skills

:

• Experience with Palo Alto, Cisco, or similar ecosystems
• Exposure to federal or SLED procurement (SAM.gov, GovWin)
• Familiarity with managed services or engineering delivery models

What’s Offered

• Competitive base + performance incentives
• Health, dental, and vision coverage
• 401(k) with match
• PTO + holidays
• Ongoing training and certification support

Work Environment

• Full-time
• In-office with flexibility

• How to Apply

  If you’re looking to grow your career in cybersecurity sales and digital infrastructure, apply directly or message stephanie@reddagroup.com for a confidential conversation.