IT Seasonal Service Technician

Job DescriptionOverview:

Did you try turning it off and back on? We did, and that’s why we need you! You'll provide technical support to park guests and staff in a positive and professional manner. Deploy, install, support, and maintain all IT systems and equipment Are you ready to install a new Outlook on life? With a culture built on safety, service, fun and friendliness, integrity, innovation, and results , our mission at Six Flags New England is to create fun and thrills for all ages.

Pay Starting at $17.25/Hour

Responsibilities:

• Providing technical support to park guests and staff in a positive and professional manner
• Deploying, installing, supporting, and maintaining all IT systems and equipment including computer hardware, software, network, phone, and audio-video, including point of sale systems, ticketing, desktop hardware and software, network equipment, phone, and audio-video systems
• Responding promptly to all IT calls and work orders; placing help calls when needed to Corporate IT and contractors
• Documenting technical issues and resolutions through use of help desk software
• Completing daily audit of park systems; Requiring a full walk through of the park at least two times per shift
• Completing daily pre-opening checks of critical park systems, including point of sale, ticketing, Season Pass systems, and network health, along with a detailed check of the park’s data center
• Maintaining an accurate inventory of all department-owned software and hardware assets
• Monitoring and maintaining sound and video equipment
• ­­­­­­­­­­­­­­­­­­­­­Enforcing all Six Flags New England policies
• Assisting in other areas of the park as needed
• Performing other incidental and related duties as required and assigned

Qualifications:

• Ability to confidentially handle sensitive information
• Experience working with Microsoft Technologies including Active Directory, SCCM, PowerShell, Office 365, etc.
• Basic knowledge of VoIP systems
• Ability to troubleshoot and problem solve computer and network related issues independently
• Ability to work in an outdoor environment in all weather conditions
• Intermediate computer skills
• Willing to work a flexible schedule, including evenings, weekends, and holidays
• Able to meet the physical demands of the job, with or without reasonable accommodations, including walking long distances, standing for long periods of time, lifting, working at heights, etc.
• Able to communicate effectively in the English , including the ability to read, speak, and understand the English
• 18 years old or older