IT Systems Engineer

Job DescriptionJob DescriptionSalary: $70,000 Annually

Medical Network of Alaska improves healthcare access, value, and quality by building relationships with healthcare organizations that empower expert administration and support; we share resources and streamline processes to provide more efficient delivery of a more effective standard of care.

Medical Network of Alaska (MNA) is seeking an experienced IT System Engineer to join our dynamic IT team supporting a large multi-specialty medical group. The ideal candidate will be responsible for designing, implementing, and maintaining critical IT infrastructure systems that support our healthcare operations across multiple locations and specialties.

Key Responsibilities

Infrastructure Management

- Design, implement, and maintain Windows and Linux server environments across multiple data centers and cloud platforms

- Manage virtualization platforms (VMware vSphere, Hyper-V) and container technologies

- Oversee network infrastructure including switches, routers, firewalls, and wireless systems

- Implement and maintain backup and disaster recovery solutions

- Monitor system performance and capacity planning for optimal operations

Healthcare Systems Integration

- Support Electronic Health Record (EHR) systems and healthcare applications

- Ensure HIPAA compliance and maintain security standards for protected health information

- Integrate medical devices and diagnostic equipment with IT infrastructure

- Support practice management systems and revenue cycle applications

- Coordinate with clinical staff to ensure minimal disruption during system maintenance

Security and Compliance

- Implement and maintain cybersecurity measures and best practices

- Conduct regular security assessments and vulnerability management

- Ensure compliance with healthcare regulations (HIPAA, HITECH) and industry standards

- Manage endpoint protection and network security monitoring

- Participate in incident response and forensic analysis activities

Cloud and Modern Technologies

- Migrate on-premises systems to cloud platforms (Azure, AWS)

- Implement Infrastructure as Code (IaC) using tools like Terraform or ARM templates

- Support Office 365/Microsoft 365 environments and collaboration tools

- Manage and access management systems (Active Directory, Azure AD)

- Implement automation solutions using PowerShell, Python, or other scripting

Project Management and Documentation

- Lead technical projects from conception to completion

- Create and maintain comprehensive technical documentation

- Collaborate with vendors and third-party service providers

- Provide technical guidance and mentorship to junior IT staff

- Participate in change management processes and procedures

Required Qualifications

Education and Experience

- Bachelors degree in computer science, Information Technology, or related field

- 5+ years of experience in system engineering or infrastructure management

- 2+ years of experience in healthcare IT environments

- Relevant industry certifications (Microsoft, VMware, CompTIA, etc.)

Technical Skills

- Proficiency with Windows Server (2016/2019/2022) and Linux distributions

- Experience with virtualization technologies (VMware vSphere, Hyper-V)

- Strong networking knowledge (TCP/IP, DNS, DHCP, VPN, firewalls)

- Cloud platform experience (Microsoft Azure, AWS, or Google Cloud)

- Database administration experience (SQL Server, Oracle, MySQL)

- Scripting and automation skills (PowerShell, Python, Bash)

- Knowledge of monitoring tools (SCOM, Nagios, SolarWinds)

Healthcare-Specific Requirements

- Understanding of HIPAA, HITECH, and healthcare compliance requirements

- Experience with EHR systems (Epic, Cerner, Athena, etc.)

- Familiarity with HL7 standards and healthcare data integration

- Knowledge of medical device connectivity and DICOM standards

Core Competencies

- Strong analytical and problem-solving abilities

- Excellent communication and interpersonal skills

- Ability to work independently and manage multiple priorities

- Detail-oriented with strong documentation skills

- Adaptability to a rapidly changing technology landscape

- Customer service mindset when working with clinical staff

Work Environment

- Primarily office-based with occasional travel between clinic locations

- On-call rotation for after-hours support

- May require evening or weekend work for system maintenance

- Hybrid work arrangements available for suitable tasks

Compensation and Benefits

- Competitive salary commensurate with experience

- Comprehensive health, dental, and vision insurance

- 401(k) with company matching

- Professional development opportunities and training budget

- Paid time off and holiday schedule

- Employee assistance program

Physical Requirements

- Ability to lift up to 50 pounds occasionally

- Extended periods of sitting and computer work

- Manual dexterity for equipment installation and maintenance

The Infrastructure & Cloud Operations Lead is responsible for ensuring the reliability, security, and performance of core IT infrastructure and cloud services across the organization and partner groups. This role oversees backup and

What Youll Love About Us:

• Great Company Culture-We embrace diverse perspectives and provide the freedom to grow, innovate, and create.
• Make an impact. We are about your individuality by giving you the freedom to grow and create within the company.
• Rest and Relaxation-
  Enjoy 15 days of paid time off with an increase after five years and six paid holidays!
• Health Benefits-Access to medical, dental, and vision plans, with HSA and FSA options, as well as short- and long-term coverage. We also provide $25,000 in employer-paid life insurance for added peace of mind.
• Prepare for the future-Fidelity 401(k) with a generous employer match of up to 4.5% and access to a personal financial planner.
• Healthy Working Environment.-We prioritize a safe, empowering, and inclusive work culture.

Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check and drug screen before official employment.

Medical Network of Alaska, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to , color, , sex, , status, protected veteran status or any other characteristic protected by law.