ITAD Field Representative Support

Job DescriptionJob Description

ITAD Field Representative Support

Starting wage: $18.00/ per hour
Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below

As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.

As we continue to grow, we are looking for dedicated professionals to join our team and help us deliver exceptional service and innovative solutions. You will play a vital role in supporting our mission and ensuring operational excellence. Key responsibilities include, but are not limited to:

Brief Summary of Duties

• Promptly respond to job requests for local and overnight runs. Support helper for drivers.
• Make scheduled pickups and deliveries using a company cargo van.
• Safely pack and wrap equipment into cargo van for return to warehouse.
• Assist drivers with equipment preparation, loading and unloading trucks on local and overnight trips.
• Work and communicate professionally with the customer and headquarters.
• Follow written procedures to test, remove client data, and factory reset networking gear, appliances, and

other data center type equipment.

• Accurately record all relevant conditional issues, logs, product inventory, and erasure documents into

EPC’s inventory Management Software

• Ensure safe driving practices and perform routine maintenance on the assigned vehicle, including regular inspections, cleaning, and promptly reporting any issues to supervisors.
• Required to work on the road, to include overnight trips up to 3-4 nights weekly. Occasionally / rarely on weekends
• When not on trips, assist the facility with various tasks as assigned.
• Includes sitting, standing, bending, twisting and the ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation.
• Other duties as assigned by department

Working Environment

• Driving company van or accompanying driver as a helper in a box truck to designated sites.
• Warehouse temperatures can widely vary based upon local weather conditions and may occasionally exceed 90 degrees.
• Should be open to extra hours (including weekly overtime) in a fast-paced environment.
• Occasionally exposed to wet and/or humid conditions / inclement weather including snow and high winds.
• The noise level in the work environment is usually loud when in the field.
• Can include early morning or late-night working hours.

Experience and/or Education Requirements

• High school diploma or GED
• Valid (Operator) driver’s license: Class C: NV, TX PA, Class D: SC, NJ, Class E: MO, FL
• Must pass a Motor Vehicle Report to prove clean driving history. A record showing no accidents in a twenty-four (24) month period and no more than two (2) minor moving violations in the same period.
• Skilled with Windows based programs including Microsoft Word, Excel, and Outlook

Experience and/or Education

• Warehouse experience including the preparation and packing of equipment skids.
• Filling out and maintain bills of lading and electronic driver logbooks.
• Previous experience packaging and transporting IT Assets and devices.
• Prior knowledge of DOT rules and regulations and driver logbooks is a plus
• Be able to speak clearly and interact with clients and fellow employees in professional manner
• Be able to work under time restraints in completing assignments.
• Be well-groomed and have a neat appearance.
• Have extreme attention to details

At EPC, we offer a broad range of benefits including but not limited to:

• Competitive pay
• 401K with matching contributions
• Immediate PTO eligibility and paid holidays
• Full medical, dental and vision benefits for you and your family
• Company sponsored short-term, long-term & life insurance plans
• Career advancement opportunities
• Employee equipment discounts
• Extensive training and development programs
• Company volunteer opportunities
• An exciting career where every day is different
• A dedication to work/life balance and a holistic approach to employee support.

EPC Veteran Advantage

Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.

Equal Opportunity Employer
E-Verify Employer

We strive to make our career opportunities accessible to all applicants. If you have a and need assistance completing the application, please refer to our career page for more information.

Rev. 11/2024