Jira admin

Job Description

Key Responsibilities

• Administer and maintain Jira Cloud/Data Center environments.
• Configure and manage projects, workflows, issue types, screens, schemes, and dashboards.
• Manage user access, roles, groups, and permission schemes.
• Design and implement Jira automation rules and notifications.
• Support Agile teams using Scrum and Kanban methodologies.
• Integrate Jira with third-party tools such as GitHub, Bitbucket, Slack, CI/CD tools, and Confluence.
• Create custom fields, reports, filters, and dashboards based on business requirements.
• Troubleshoot Jira-related issues and provide user support/training.
• Perform system upgrades, plugin management, and maintenance activities.
• Collaborate with development, QA, DevOps, and business teams to optimize workflows and processes.
• Ensure platform security, governance, and best practices are followed.