Jira Architect

Job Description

Exposure: Strong experience in Atlassian Jira Administration, Jira platform implementation, Jira Server/Data Center installation and maintenance, Project configurations, Workflow modelling, Blueprint/Template creation, Jira REST API automations, and Groovy ScriptRunner customization.

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Experience working with international clients, supporting enterprise-scale Jira environments and driving standardisation across multiple Jira instances.

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Roles & Responsibilities

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• Strong hands-on experience in Atlassian Jira Administration (Server, Data Center, Cloud)

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• Install, configure, maintain, and support Jira Server/Data Center environments

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• Perform Jira platform setup, implementation, upgrades, maintenance, backup, restore, and health monitoring activities

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• Create and manage Jira Projects, Schemes, Workflows, Screens, Fields, Permissions, Notifications, and project templates/blueprints

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• Design and implement scalable Jira solutions aligned with business and operational requirements

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• Standardise Jira configurations, workflows, schemes, and governance processes across multiple Jira instances

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• Lead Jira harmonisation initiatives to establish common ways of working, shared templates, and consistent reporting structures

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• Conduct current state assessments and identify opportunities for platform simplification and consolidation

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• Define target-state Jira operating models and implementation approaches

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• Customize workflows including post-functions, validators, conditions, and transitions

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• Create JQL queries, advanced filters, dashboards, and custom reports

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• Define and maintain Jira governance standards, naming conventions, configuration guidelines, and best practices

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• Expertise in migrating Jira projects, workflows, configurations, and users across Jira Server, Data Center, and Cloud environments

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• Support Jira platform consolidation and migration activities across multiple business areas

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• Serve as the Jira SME—resolve user queries, prepare documentation, and deliver user training

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• Administer Jira Software, Jira Service Management, Confluence, and associated Atlassian applications

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• Strong hands-on scripting using Groovy and ScriptRunner

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• Develop automation solutions for:

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• Administrative activities

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• Jira audits

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• Data validation

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• Bulk updates

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• Governance checks

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• Reporting support

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• Implement REST API-based integrations and automation

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• Integrate Jira with external systems using Jira REST APIs

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• Create automation using ScriptRunner listeners, services, scheduled jobs, custom scripts, and workflow functions

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• Support data migration, configuration migration, and cross-instance alignment activities

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• Configure and support multiple Scrum and Kanban boards across Agile delivery teams

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• Strong understanding of Agile, SAFe, LeSS, and sprint/PI planning workflows

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• Maintain platform governance, operational standards, and continuous improvement initiatives

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• Strong understanding of Jira data models, workflow design, permission models, security models, and project setup best practices

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• Participate in requirement gathering, solution design, gap analysis, and provide practical implementation recommendations

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