Job DescriptionJob DescriptionCompany Description
Job Description
ob Summary
Junior PM to execute infrastructure projects (70% network/server/storage/DC) using Planview PPM Pro and drive ServiceNow change management. Own project timelines, auto-create changes at deployment gate, support 2–3 weekly CABs, and deliver weekly dashboards. Mentored role to grow into PPM/Change expert.
Roles & Responsibilities
- Run infra projects in PPM Pro: milestones, gates, resources, custom fields (outage windows, rollback owner)
- Auto-create & manage ServiceNow changes (Normal/Standard/Emergency) for deployments
- Schedule CAB, prepare agendas, record decisions, enforce blackout/conflict checks
- Perform risk checks, upload evidence (Ansible/NetBox), trigger PIR, update lessons in PPM
- Build & send weekly reports: upcoming changes, resource heatmap, success rate
- Maintain data sync: PPM ↔ ServiceNow ↔ CMDB
Required Skills
- 3–5 yrs hands-on PPM Pro and ServiceNow Change
- 5–8 yrs total IT/infra exposure (ops, NOC, coordination)
- Familiar with servers, networks, storage, VMs, data centers
- ITIL basics; Excel/CSV; clear communication
Additional Information
All your information will be kept confidential according to EEO guidelines.