L2 Data Center Technician

Job DescriptionJob Description

Onsite Data Center Operations - Kansas City, MO 

• 1 year assignment 
• Start ASAP 

Core Infrastructure Management
Install, cable:

• Servers, storage systems, and racks
• Network equipment (switches, routers, firewalls)
• Perform hardware upgrades, replacements, and decommissions
• Cable management (fiber and copper patching)
• Rack and stack equipment for new customer deployments
• Patch firmware and systems where applicable

Customer Support (Key in Multi-Customer DCs)

Provide remote hands services, such as:

• Rebooting servers
• Swapping drives or cables
• Checking indicator lights or console output
• Change Management & Documentation

Follow strict change control processes

Maintain accurate documentation:

• Rack layouts
• Network diagrams
• Asset inventory
• Log all work performed for auditing and compliance

Vendor & Hardware Coordination
Work with vendors for:

• Hardware repairs (RMA)
• Maintenance contracts
• Schedule and supervise third-party work

IT Asset Management & Inventory
Maintain accurate inventory of all IT assets:

• Servers, networking equipment, storage devices
• Customer-owned vs. provider-owned hardware
• Tag and label equipment with asset IDs and customer identifiers
• Track asset locations (rack, cabinet, cage level)
• Ensure proper disposal or recycling of retired equipment (following compliance standards)

Receiving & Logistics

• Receive, inspect, and log incoming equipment shipments
• Verify contents against purchase orders or customer requests
• Coordinate staging of equipment before deployment
• Manage shipping and returns (RMAs)

Documentation & Asset Tracking Systems
Update and maintain asset management systems (e.g., CMDB, DCIM tools)
Record:

• Serial numbers
• MAC addresses
• Warranty details
• Ownership (customer-specific tracking is key in multi-tenant DCs)

Additional Information

• All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
• F2OnSite supports and adheres to all state laws regarding background checks.

Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.