Network Deployment and Test Lab Operations Manager

Job DescriptionJob Description

We are looking for a Lab Project Manager to join our lab team. Our engineering lab serves as the foundation upon which our engineers use to test new technologies and products for Client data centers. The Lab Project Manager will be responsible for managing lab projects end-to-end (e.g. building testbeds, testing, testbed removal). The Lab Project Manager will also be responsible for lab infrastructure projects (e.g. lab network, electrical infrastructure enhancement). The candidate will need to be experienced in diverse technical sectors such as electrical, mechanical, building structural, network connectivity, controls. An ability to effectively collaborate with multiple entities such as engineers, vendors, contractors, and facility operations personnel is a must.

Key Duties and Responsibilities:

• Lead testbed installation, systems integration, testing and decom activities of mechanical, electrical, controls systems, building structure, network connectivity technologies and products in the Lab.
• Lead lab infrastructure projects (e.g. deploy and maintain lab network by working with Client Network and Server teams).
• Work closely with engineers, third-party vendors and lab personnel to drive high-impact lab projects to successful completion.
• Lead a complex project and establish a solid project around it with defined goals, project charter, roadmaps, metrics, communication plan, roles & responsibilities, status reports etc.
• Strong problem solving capability to proactively remove blockers in projects.
• Provide hands-on help and tactical project management during new hardware development, equipment procurement/delivery and installation, infrastructure & network readiness while new testbeds are being built.
• Manage equipment(e.g racks) receiving and delivery with the vendor and the lab team.
• Be able to manage multiple lab projects simultaneously.
• Work with engineers and technicians to develop test plans and SOP.
• Strong communication with cross-functional teams on project status updates, risks, budget, timeline etc.
• Strong capability using tools such as Google Drive and GSuite, MS Outlook, Sharepoint, wiki, etc.
• Comfortable working in an unstructured environment.
• Identify opportunities to improve efficiency and reliability of testbed build and lab infrastructure through tooling and process improvements.
• Communication across technical and non-technical stakeholders. Strong capabilities to create documents and presentations as needed.
• Work with vendors, contractors, XFN partners, Safety Manager to ensure work is in accordance with the agreed Client processes, procedures, and standards.
• Required to work onsite M-F 8am-5pm except holidays and personal time off.
• Regularly walk job site areas of flat and uneven terrain

Qualifications:

• Technical understanding of data center mechanical, electrical, building structural, controls, networking and infrastructure technologies. 10+ years experience in electrical, HVAC, mechanical, controls, or network connectivity construction or critical facility maintenance fields .
• 5+ years experience in a team or XFN team management. Interpersonal skills, including relationship building and collaboration within diverse and cross-functional teams.
• Working experience with rollout of lab infrastructure, test beds, test lanes, delivering on SLA, troubleshooting, escalation, working with 3rd party vendors.
• Vendor management and contracts experience.
• Knowledge of G Suite with good computer skills
• Experience managing and reporting tasks and projects status, "roll-up the sleeves" to accomplish all necessary tasks.
• Effective communication skills both in written and verbal
• Demonstrated strong interests and experience adapting and learning new technologies and skill sets.
• Action-orientated with the experience of getting things done by overcoming obstacles and developing solutions to problems.
• Associate's degree in engineering plus 8+ years experience or Bachelor's degree in related Field plus 5+ years experience in electrical, HVAC, mechanical, or controls will be considered in lieu of 10+ years experience