Learning & Development Business Partner, GOLD L&D

The Global Operation Learning and Development (GOLD) Team is looking for a Learning and Development Business Partner who will be responsible for management of innovative and scalable development programs for the MEX population within Customer Fulfillment, Amazon Logistics, Transportation and Corp Operations.

Key job responsibilities
Execute, measure, facilitate and improve/simplify programs in multiple business lines.
• Develop strategies and processes to ensure effective delivery of global training programs.
• Contribute to reporting on training activities and analyze data to drive results and learning effectiveness.
• Create and manage the communication strategy for promoting and highlighting key training processes and activities across the network.
• Collaborate with your internal peers and stakeholders to develop standardization, where applicable, across multiple programs.
• Create innovative training solutions that are utilized across multiple leadership levels.
• Analyze and solve business problems with focus on understanding root causes and driving forward-looking opportunities
• Work strategically with country and regional L&D and operations leaders to identify innovative learning solutions to localize training programs
• Drive adherence to standard learning solutions as well as getting feedback from the operational teams on areas of opportunity for improvement
• Proven ability to be flexible and prioritize program development and management based on business necessities

A day in the life
Reporting into the GOLD Leader for LATAM, you will work to develop, integrate and drive programs that support onboarding and leadership capabilities of the learning journey for Amazonians. Your programs will support the development of leaders, whilst remaining focused on driving performance and capability improvements to support the growth of the network and our mission to be earths most customer centric company.

About the team
GOLD exists to enhance employee experiences and to help employees across WW Operations reach their full potential. The team accomplishes this mission by creating Learning and Development (L&D) solutions that follow employees’ journey at Amazon.