Job DescriptionJob Description
ROLE DEFINITION
The Data Centre Maintenance Engineer is responsible for operating and maintaining electrical and mechanical equipment and systems to ensure that overall availability and reliability meets or exceeds defined service levels in accordance with Company specified policies, processes and procedures.
Core Responsibilities & Deliverables
- Operating and maintaining all electrical, mechanical, and HVAC equipment and systems under a rigorous change management system to maintain 100% uptime availability
- Monitoring and troubleshooting all site/plant equipment support systems to include logging and responding to incidents/events, problems, changes, monitoring, problem escalation/notification/ resolution and all other aspects of site support (mechanical, electrical, HVAC, generators, fire alarms and suppression etc)
- Utilising maximum capabilities of all operational systems including BMS, PMS, CMS
- Managing sub-contracted resources, as necessary, to deliver a safe and quality service to the Business
- Overseeing planned preventative maintenance (PPM) scheduled activity
- Management, of contractors in-line with the site Permit to Work (PtW) system
- Ensuring a positive Health and Safety (H&S) culture is promoted and maintained across the site
- Oversight of critical works
- Act as an Authorised Person for electrical switching activities
- Operating and maintaining power supplies and environmental services to safeguard critical client systems and equipment
- To be fully conversant with Company policies, operating and emergency procedures, and initiate improvements, to minimise risk and to promote best practice
- Working closely with other site workers on all customer-impacting work to ensure streamlined communication and the maintenance of high levels of customer service
- Performing and recording details of site walkthroughs to verify efficient operation of equipment and monitoring systems
- Acting as a First Responder to critical incidents or events
- Completing site documentation before and after work tasks, as appropriate
- Carrying out Risk Assessments of equipment maintenance and other tasks and ensuring these are reviewed and updated as required
- Development and implementation of Operational Procedures (OPs) and Work Instructions
- Creating entries on the Service Desk ticketing system
- Alarm management, alarm clean-ups and alarm/historical data extractions
- Ensuring all tools and equipment are kept in good condition
Skills
- Communication: You can demonstrate experience/capability to engage and communicate effectively (spoken and written) across diverse stakeholder groups.
- Collaboration: You can demonstrate how you use have used collaboration to effectively deliver, and to create and/or contribute to wider team empowerment and value.
- Innovation: You can demonstrate how you have used problem solving to identify opportunities to responsibly improve ways of working and/or established outcomes, within your scope of influence
- Continuous Improvement: You can demonstrate how you have invested in developing you own (and others) skills, experience, and output. And how this has contributed to personal and/or wider business value.
- Leadership: You can demonstrate how through your understanding of your own personal impact and responsibility, that you have led by example and brought others along with you on the journey.
Qualifications
- Level 3 NVQ in Engineering
- AP12 or AP Authorised Person Training
- At least 2-yrs post qualification experience
- IT literate, MS Office (Word/Excel etc)
- IOSH – Working Safely (Desirable)
Experience
- Aptitude for trouble-shooting and problem-solving complex issues through Root Cause Analysis (RCA)
- Detailed understanding of Change Management processes and procedures
- Ability to follow procedures system documentation and track issues through appropriate entries into a Service Desk Ticketing system
- Knowledge of BMS systems
- Good understanding of PPM/CAFM systems
- Management and working within a documented Permit to Work (PtW) system
- Ability to understand OEMs and other technical documentation
- Methodical & analytical approach to work
- Ability to work in collaborative and independent work situations and environments with minimal supervision
- Excellent written and verbal communication skills essential.
- Experience of operating in a customer facing role and dealing with technical problems in challenging situations
- Experience of maintaining Pumps, HVAC Systems, Compressors, Boilers, steam systems and ancillary services, (DHW skids), Chillers, Cooling Towers, Clean steam Boilers, Purified Water Systems, CIP systems, Low/Medium voltage Electrical Systems, UPS, Generators and other associated systems
Responsibilities
What you’ll be doing
- Operating and maintaining all electrical, mechanical, and HVAC equipment and systems under a rigorous change management system to maintain 100% uptime availability.
- Monitoring and troubleshooting all site/plant equipment support systems to include logging and responding to incidents/events, problems, changes, monitoring, problem escalation/notification/ resolution and all other aspects of site support (mechanical, electrical, HVAC, generators, fire alarms and suppression etc).
- Utilising maximum capabilities of all operational systems including BMS, PMS, CMS.
- Managing sub-contracted resources, as necessary, to deliver a safe and quality service to the Business.
- Management and coordination of all planned preventative maintenance (PPM) scheduled activity.
Qualifications
What we’re looking for Do you have:
A genuine passion to drive change: We’re constantly searching for new ways to change the status quo. We need you to be efficient and agile, with excellent attention to detail and a desire to drive value creation and deliver exceptional service.
Ability to think differently: Our projects all require the team to think through problems and find the most effective and efficient new solution in each case. We’re looking for innovative thinking, problem solving, and a willingness to question assumptions.
Ability to build and maintain trust: We build trust and create space for people to own their work and deliver their best. We create environments where people feel safe if they make honest mistakes, and when they do we support them to learn and put things right.
Ability to connect and collaborate: You’ll be able to share your perspectives constructively and listen openly. Cross functional collaboration is crucial, because we understand that no one team is wholly responsible for building and operating a data centre.
Degree in electrical or mechanical engineering or equivalent desirable
Professional electrical or mechanical certification ( Craft Certificate (NCC), Registered Electrical/Mechanical Contractor (REC), or equivalent
Experience in troubleshooting/repair of low & medium voltage electrical systems
Experience in troubleshooting/repair of mechanical/HVAC systems
Knowledge and ability to apply safe electrical practices according to guidelines/regulations set by relevant electrical safety supervisory bodies
Your Skills And Attitude
Aptitude for trouble-shooting and problem-solving complex issues through Root Cause Analysis (RCA)
Detailed understanding of Change Management processes and procedures
Ability to follow procedures system documentation and track issues through appropriate entries into a Service Desk Ticketing system
Demonstrate good judgment and instincts in decision making
Capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered
Knowledge of BMS systems
Good understanding of PPM/CAFM systems
What’s in it for you?
You’ll be joining a dedicated, vibrant, dynamic and talented team of people who are deeply passionate about data centres for good.
We’re committed to the culture of learning and provide regular learning opportunities for everyone. We will support you with your personal and career development plans.
Your health and wellbeing is really important to us and we want to ensure that you’re able to make the most of the opportunities and reach your full potential. From a programme of wellbeing activities throughout the year to Mental Health First Aiders and a 24-hour impartial Employee Assistance line, we’re determined to create an environment that supports everyone’s mental and physical health.
We offer a competitive salary.
You’ll get a generous amount of annual leave which increases with service, plus public holidays.
You also get an extra day off for your birthday.
We offer a Salary Sacrifice Pension Scheme.
We provide Private Medical Insurance for you and your family.
We offer 3 x Life Insurance and many other benefits.
This is an exciting role for someone who really wants to make a difference and is passionate about how the data centre infrastructure can help to improve the planet, society and the communities we operate in.
Everyone’s welcome
Everyone is welcome at Pure. Our business thrives on difference and we want you to feel at home, and be able to bring your whole self to work. We champion a workplace that celebrates and embraces , ensuring that every individual, regardless of their background, finds a true sense of belonging.
We understand the value of a diverse talent base and the unique perspectives, experiences and innovative ideas each person brings. That’s why we have our & Belonging Committee to drive forward our key priorities.
We’re committed to an active , and Equal Opportunities Policy, starting with our recruitment and selection process. We want applications from people with diverse backgrounds and experiences.
How To Apply
We’d love it if you could submit your application online here. If you require an alternative method of applying, please reach out to careers@puredc.com
Interested but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of , why not apply.
If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.