Nationwide HVAC Service Technician

Job DescriptionJob Description

Job Title: Nationwide HVAC Service Technician
Job Location: On the Road (Nation-Wide)
Reports to: Service General Manager
FLSA Status: Non-Exempt
This is a FULL-TIME position

This role is with the Air Services team and will be focused on the data center market and will be required to provide startup and commissioning experience on HVAC equipment. This equipment will be located at data centers throughout the country and will require the technician to travel. We will not be providing a company vehicle at this time.

Essential Duties and Responsibilities:

To succeed in this role, you will need your own vehicle. Air service team will not be providing a work vehicle. Service Technicians must demonstrate Startup, commissioning and diagnostic troubleshooting experience.

Core responsibilities include:

• Service, Troubleshooting & Optimization – Diagnose and resolve issues on a variety of commercial HVAC systems. Perform preventative maintenance and fine-tune system performance for energy efficiency and reliability.
• Customer Relationship Management – Build and maintain strong client relationships by addressing service concerns, recommending improvements, and delivering high-quality communication and support.
• Communication & Documentation – Coordinate with internal teams to ensure efficient scheduling and follow-up. Accurately complete service reports, work orders, and related documentation in a timely manner.
• Training & Mentorship – Stay up to date through ongoing technical training. Serve as a resource and occasional mentor to junior technicians in the field.
• Safety & Compliance – Follow all safety guidelines and regulatory requirements as outlined by OSHA, the company, and customer sites.
• Emergency Response – Participate in the on-call rotation to provide after-hours support for urgent service needs.
• Other Duties as Assigned – Contribute to the team and company by stepping in where needed.

Additional Role Highlights:

• Travel will be required throughout the country. When not traveling the technicians will operate with an operating company in the region that they are in.
• Partial tool set provided by the company.
• All required PPE is supplied by Air Services team
• Technicians receive a company-issued corporate credit card for job-related expenses.
• Extensive on-the-job training is provided at no cost to the employee, with opportunities to grow skillsets over time.

Competencies

• Technical Expertise & Problem Solving – Applies in-depth knowledge of commercial HVAC systems, tools, and technologies to troubleshoot issues and implement effective solutions. Maintains strong attention to detail and follows through on complex service tasks.
• Customer & Team Engagement – Builds trust and maintains positive relationships with customers through clear, professional communication and consistent service. Collaborates well with peers, dispatch, and management to support team goals.
• Time & Task Management – Prioritizes responsibilities effectively, manages schedules, and maximizes productivity across varying service calls and work environments.
• Adaptability & Continuous Learning – Responds well to changing job demands and field conditions. Actively participates in training and embraces new tools, technologies, and methods to stay current in the trade.

Experience & Requirements

• 3–5 years of commercial HVAC service experience with systems such as VRF, rooftop units, and packaged equipment.
• EPA Universal Certification required; OEM-specific training or certifications .
• Skilled in diagnostics, troubleshooting, and interpreting service manuals and schematics.
• Strong communication and customer service skills with a professional, team-focused mindset.
• Valid driver’s license with clean driving record; able to pass a background check and drug screening.
• Physically capable of lifting heavy equipment, climbing ladders, and working in various field conditions, including rooftops and tight spaces.
• Willingness to participate in an on-call rotation for emergency service coverage.

Physical Demands / Work Environment:

This role is primarily field-based and physically active. HVAC Service Technicians can expect to spend the majority of their time on their feet, walking, standing, climbing ladders, bending, crouching, or working in tight and confined spaces. Extended periods of physical activity are common while diagnosing and repairing equipment at customer job sites.

While a small portion of time (approximately 15%) may be spent in an office setting completing reports or administrative tasks at a computer, most responsibilities require hands-on work with tools and equipment. Technicians must regularly lift and move items up to 50 pounds and occasionally up to 100 pounds, sometimes in challenging environments.

Clear and effective communication with customers, coworkers, and supervisors is essential, both in person and electronically. Individuals must also be capable of reviewing their work for accuracy and making necessary adjustments in the field.

This position involves frequent exposure to outdoor conditions and varying environments, including mechanical rooms, rooftops, and active construction sites. Noise levels may range from low to high depending on the job location.

Benefits:

We offer a competitive and comprehensive benefits package, including:

• Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
• Financial Security – 401(k) retirement plan with company match and short/long-term coverage.
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.
• Company Perks – Vehicle allowance and company computer

Air Control Concepts is an Equal Opportunity Employer.