Job DescriptionJob Description
Position: Network Administrator
The Network Administrator is responsible for managing, monitoring, maintaining, and enhancing data networks, including LAN, wireless, data center, and complementary technologies employed in a heavy-industry environment. This role provides technology expertise and process leadership in applying new and existing technologies to deliver comprehensive solutions, with a focus on plant operations and industrial environments.
Major Responsibilities
-
Ensure the health and stability of data networks across assigned plant locations.
-
Support data network incident and event management, including investigation, troubleshooting, reporting, resolution, root cause analysis, and corrective action management.
-
Provide on-call and off-hours support as needed.
-
Design network solutions using approved, standard technologies in collaboration with peers, vendors, and partners.
-
Manage data networking support for key customer projects and contribute to projects across the organization.
-
Investigate new technologies and innovative solutions, including identification, testing, and business case development.
-
Monitor data networks for performance, security, and stability, taking proactive measures to address issues.
-
Contribute to core business processes such as business plan development, expense tracking, project planning, demand plan management, inventory tracking, standards compliance, audit coordination, and disaster recovery/business continuity planning.
Minimum Requirements
-
Demonstrated experience supporting data networking technologies in an enterprise environment, including:
-
LAN switching and routing in a Cisco enterprise network environment.
-
Wireless LAN support, including RF fundamentals, design & configuration, security management, troubleshooting, and monitoring.
-
Desired Qualifications
-
OT / Process Automation networking and related technologies.
-
Advanced IP routing experience, including BGP protocol proficiency.
-
Data center network support, including Cisco Nexus platform.
-
IP Telephony in a Cisco environment, including Call Manager, Unity, and related platforms.
-
Advanced Network Security technologies and solutions (Firewall, Network Admission Control).
-
Experience with the following is a plus:
-
WAN / BGP routing.
-
Server administration, including virtualization technology (VMWare or others).
-
Enterprise storage solutions (SAN / FCoIP / iSCSI).
-
Virtual desktop solutions.
-
Education
-
Bachelors degree , or equivalent Enterprise IT support experience.
-
Cisco / Network certification (CCNA or greater) .
Critical Competencies for Success
-
Ability to work safely in a dynamic, heavy-industry environment.
-
Results-oriented team member with strong self-starter qualities.
-
Skilled at managing complex incidents, identifying improvement opportunities, and developing innovative solutions.
-
Excellent time management skills, with the ability to multi-task and prioritize effectively.
-
Strong work ethic, with flexibility to meet critical deadlines.
-
Effective communication skills (oral and written) to interact with customers, vendors, and technical support staff globally.
-
Strong analytical and problem-solving skills.
-
Ability to manage vendor relationships, including incident management, project coordination, and SLA compliance.
-
Availability for on-call support, including 24/7 team rotations and flexible hours as required.