Job Description
We are looking for enthusiastic and motivated fresh graduates / early‑career engineers who are interested in building a career in Enterprise Networking and Next‑ Network Technologies. The role focuses on supporting, learning, and gradually contributing to modern network environments including Routing & Switching, SD‑WAN, Data Center Networks, and Virtual Networking under the guidance of senior engineers.
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Technical Key Skills (Entry‑Level Expectations)
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Primary Skills
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- Strong fundamentals in Networking concepts:
- TCP/IP, OSI Model
- Routing & Switching basics
- VLANs, NAT, DHCP, DNS
- Basic understanding or exposure to SD‑WAN concepts.
- Awareness of Data Center Networking (ACI / NSX at a conceptual level).
- Basic Wireless networking knowledge.
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Secondary / Nice-to-Have Skills
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- Exposure to any of the following through labs, training, or projects:
- Cisco ACI (basics / concepts)
- VMware NSX‑T (basic understanding)
- SD‑WAN (Viptela / Velocloud / Silverpeak – awareness level)
- F5 (LTM/GTM – conceptual exposure)
- Cloud networking fundamentals (Azure / AWS)
- Basic scripting exposure (Python / PowerShell / Bash is a plus).
- Willingness to learn Network Automation and NetOps tools.
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Technology Exposure (Any 1–2 is Sufficient for Freshers)
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- Cisco Routing & Switching
- SD‑WAN (conceptual understanding)
- Cisco ACI or VMware NSX (introductory level)
- Wireless Networking
- Cloud Networking fundamentals (Azure / AWS – basic)
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Principal Accountabilities
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- Support day-to-day network operations under supervision as part of a larger delivery team.
- Perform initial troubleshooting and diagnostics of network-related incidents and escalate appropriately.
- Follow defined SOPs, runbooks, and operational processes.
- Assist senior engineers in:
- Network changes
- Migration and transformation activities
- Network documentation and diagrams
- Work closely with internal teams to understand recurring issues and participate in problem analysis.
- Maintain accurate documentation and update knowledge bases.
- Participate in on-the-job training, mentoring, and technical upskilling programs.
- Develop strong understanding of customer environments and service expectations.
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Competencies
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- Customer Focus and service-oriented mindset
- Strong willingness to learn and adapt
- Teamwork and collaboration
- Analytical and problem-solving skills
- Attention to quality, process, and documentation
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Key Business Challenges (Learning & Support Role)
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- Meet defined SLAs for assigned tasks and tickets.
- Learn and keep pace with evolving networking technologies.
- Support senior engineers in maintaining high customer satisfaction.
- Assist in reducing user downtime through quick identification and escalation of issues.
- Participate in analysis of recurring issues and contribute to long-term improvements.
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Qualifications & Experience
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- Bachelor’s degree in Computer Science, IT, Electronics, or a related field.
- 0–2 years of experience (Freshers welcome).
- Networking certification such as CCNA () or willingness to pursue certifications.
- , academic projects, or lab exposure in networking is a plus.
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A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year.
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Disclaimer
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HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of , , , , , , , , physical or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
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