Networking Engineer - Level 2
Job DescriptionJob Description
Position Overview
Global IT Communications, Inc. is seeking a skilled and detail-oriented Level 2 Networking Technician to join our growing team. This role will provide advanced networking support for company operations and clients, a firm understanding of compliance frameworks is required. The ideal candidate will have strong expertise in Cisco and Ubiquiti networking technologies, extensive experience in low-voltage cabling, and a proven track record of delivering reliable, secure, and compliant network solutions.
This is a hands-on role involving on-site and remote client support, advanced troubleshooting, proactive monitoring, and compliance-driven system management.
Key Responsibilities
Networking & Infrastructure
· Install, configure, & maintain Cisco and Ubiquiti network equipment (routers, switches, firewalls, WAPs).
· Design, implement, and support LAN, WAN, WLAN, and VPN networks.
· Perform network segmentation, VLAN configuration, & traffic optimization for security & performance.
· Conduct wireless site surveys and implement Ubiquiti wireless heatmaps for coverage and reliability.
· Diagnose and resolve complex networking issues across multi-vendor environments.
· Is familiar with high availability, supporting and maintaining optimum network performance.
Cabling & Physical Infrastructure
· Perform low-voltage cabling site walk-throughs to scope and plan for installations.
· Ability to complete Cat6/Cat6a and fiber optic runs and installations.
· Ability to organize rack hardware and network installations.
· Terminate, label, and test network cabling to meet industry standards (TIA/EIA).
· Maintain clean, organized network closets, racks, and patch panels.
· Document cabling infrastructure and update as-built diagrams for client records.
Systems, Compliance & Security
· Must understand Microsoft services and be able to support such services for clients.
· Firm understanding of security platforms such as EDR, XDR, Fortinet, Meraki, Sentinel One, etc.
· Support compliance requirements by implementing secure networking practices.
· Ensure system hardening, access controls, and monitoring solutions meet compliance frameworks.
· Collaborate with Information Security team on vulnerability remediation and incident response.
· Maintain accurate logs, change management records, and compliance documentation.
· Must have experience with ticketing systems, updating, and tracking activity, time, etc.
Support & Collaboration
· Provide on-site and remote support for escalated networking issues & work flexible hours if needed.
· Work with internal teams (Systems, Security, Help Desk) to resolve cross-functional IT challenges.
· Train junior technicians and provide knowledge transfer on best practices.
· Communicate effectively with clients, maintaining professionalism and clear updates.
Required Qualifications
· Certifications: Cisco CCNA (or higher) and Ubiquiti UEWA/UBWA (or equivalent).
· Networking Experience: 5+ years supporting enterprise-level Cisco and Ubiquiti networks.
· Cabling Expertise: Proven low-voltage cabling experience (Cat6, Cat6a, fiber) including installation, termination, testing, and documentation.
· Compliance Knowledge: Familiarity with HIPAA and CMMC requirements, including secure networking practices.
· Technical Skills:
o Routing & switching (Cisco CLI)
o VLANs, ACLs, QoS, and VPNs
o Wireless survey, deployment, and troubleshooting (Meraki/Ubiquiti, etc.)
o Network monitoring and SIEM/logging platforms
· Strong troubleshooting and analytical skills with ability to work independently in the field.
· Excellent communication and documentation skills.
Qualifications
· CCNA or higher-level Cisco certification.
· Experience supporting regulated industries (healthcare/manufacturing/government)
· Familiarity with endpoint security, SIEM, and IDS/IPS platforms.
· Experience working within MSP/MSSP environments.
Employment Standards
· Must pass background check and comply with client site requirements.
· Ability to lift and run cabling (up to 50 lbs.).
· Availability for occasional after-hours, weekend, or emergency work as required.
· Valid driver’s license and reliable transportation for on-site client support.
This position offers the opportunity to work on cutting-edge network infrastructure projects in compliance-driven environments, while advancing your expertise with Cisco and Ubiquiti technologies.
Pathway for Advancement:
This role offers a clear pathway for advancement within Global IT. Excelling in this role can lead to opportunities in:
- Senior Engineer roles, with a focus on advanced architecture, security, and compliance projects.
- Team Lead or Management positions, overseeing technicians, guiding projects, and helping shape the direction of our networking practice.
We are committed to investing in training, certifications, and leadership development to help you take the next step in your career.
Benefits:
Comprehensive benefits package paid 100% by employer, vacation and sick accrual
Company DescriptionWe are a team of 30 passionate, hard-working, and technically skilled professionals specializing in Enterprise, Data Center, and business IT operations. Our diverse group brings together unique backgrounds, experiences, and proven success across various fields. United by a shared purpose, we leverage our collective expertise to tackle complex, meaningful challenges. Together, we help companies manage and optimize their IT operations with efficiency and precision, driving impactful results every day.Company DescriptionWe are a team of 30 passionate, hard-working, and technically skilled professionals specializing in Enterprise, Data Center, and business IT operations. Our diverse group brings together unique backgrounds, experiences, and proven success across various fields. United by a shared purpose, we leverage our collective expertise to tackle complex, meaningful challenges. Together, we help companies manage and optimize their IT operations with efficiency and precision, driving impactful results every day.