NOC Analyst

Job DescriptionJob Description

Qualifications - External
Required Qualifications
• Foundational understanding of operational support for data networks and enterprise monitoring tools.
• Basic experience with or exposure to logging into switches/routers and reviewing configurations.
• Familiarity with packet capture and analysis tools such as Wireshark or Riverbed.
• Working knowledge of OSI and TCP/IP models.
• Understanding of network protocols (TCP/UDP/SNMP/BGP/ISIS/EIGRP/OSPF).
• Strong analytical skills, attention to detail, and ability to remain focused under pressure.
• Effective collaboration skills and the ability to work with peers, engineers, and business partners.
• Familiarity with the operational support of data networks and network management tools through education or practical experience.
• Effective in relationships with business partners, professional peers, and other team members.
• Familiar with various sniffer products.
• Analytical skills and an understanding of Data Center networking.
• Understanding of the TCP/IP protocol (TCP and UDP).
Qualifications
• CCNA or equivalent vendor certification.
• Prior experience working in a NOC environment.
• Practical hands-on experience with enterprise network platforms.
• Experience logging into routers/switches.